Area Service Technician

Area Service TechnicianTLD is the largest global manufacturer of Ground Support Equipment in the aviation and aerospace industries. We deliver technology-focused solutions with a broad range of products, which are designed, engineered, and built, at one of our nine worldwide facilities. TLD is an integral part of ALVEST, a global collection of businesses with strong leadership and product positioning in commercial / general aviation, air cargo and military aviation. The corporate portfolio is one of diverse companies with financial strength and similar culture, who are focused on diversity, sustainability, growth and customer service.TLD has a record of accomplishment, driving results through our robust internal systems while leading with strong core values and ethics. Our technology driven equipment is developed with a focus on safety, efficiency and total cost of ownership for our customers.A career at TLD is a unique opportunity for individual growth and achievement working with a talented global team, having the common goal of providing a commitment to excellence. We offer a stable, family focused environment with support to accomplish personal and professional goals. Join the TLD team, and be a part of our continued success as the industry leader in the Ground Support Equipment industry.The Area Service Technician (AST) will represent TLD and its fundamentals to our customers. He/she will perform troubleshooting, operations support, service repairs, service bulletins and training classes. TLD designs and manufactures a comprehensive range of Ground Support Equipment (GSE) for the aviation ramp environment.Essential Duties and ResponsibilitiesOrganizes work/assignments independently with a strong sense of results and customer satisfaction.Troubleshoot and diagnose problems.Prepare reports and follow up on trouble tickets.Perform repairs and adjustments to various equipment components and operating systems, or related components.Ability to disassemble and reassemble components.Professional interaction with internal and external customers.Performs routine housekeeping duties including cleaning of work area, tool boxes, and company vehicle(s).Inspect, repair and/or overhaul components, such as electrical, pneumatic and hydraulic systems.Other duties as assigned by the manager.Qualifications and ExperienceAbility to perform physical requirements of the job (prolonged physical exertions, standing, lifting, pushing, pulling, squatting, bending, kneeling, climbing and working in awkward positions and tight areas).Must be able to lift weights exceeding 50 pounds.Good mechanical aptitude with basic knowledge of vehicle maintenance and repair.Good electrical and automotive communication knowledge.Minimum 2 years performing repair and maintenance on vehicles, equipment, and related components.Experience with diesel powered vehicles preferred.Familiarity with the use of repair manuals, wiring (electrical) diagrams and schematics necessary to troubleshoot or repair failed components.Ability to work in all weather conditions.Excellent written and verbal communication skillsMust possess basic hand tools necessary to perform assigned tasks.Other Skills and AbilitiesMust be at least 18 years of ageMinimum 3 years of service repair experience; in hydraulic, pneumatic, mechanical and electrical skills with some PLC experience and HVACMust have a valid driver's licenseMust be able to read and speak the English languageNo travel restrictions – Valid passportCustomer service skillsCompany BenefitsMedical, Dental, and Vision InsuranceCompany Provided Short Term and Long Term Disability InsuranceCompany Provided Life InsuranceAnnual Profit Sharing Bonus401(K) and Roth MatchingEmployee Assistance ProgramTuition ReimbursementCompany Wide EventsThe Company is committed to protecting the confidentiality, integrity, and availability of its information assets in alignment with ISO 27001. All employees are required to follow information security policies, safeguard company data and systems, and promptly report any suspected security incidents or violations.Pay is based on location and experience.