Leasing & Experience Consultant

Job Details Property: Fountain Park & Villas, 214 units, Canoga Park, CA Schedule: Friday through Wednesday, off Thursday & Sunday, 9:00 am – 6:00 pm Target Pay: $22.59 per hour plus leasing commission Role Overview As a Leasing & Experience Consultant, you will be the primary point of contact for current and prospective residents. You will work as a member of the on‑site property management team, providing excellent customer service and ensuring residents are satisfied with their decision to live in a Prime Residential community. Who You Are An enthusiastic and personable individual who enjoys building and maintaining relationships. A passionate team player who sees excellent customer service as essential to relationships. A true driver of sales possessing a competitive streak and an ability to close the deal. A diligent, determined, and punctual associate looking to grow their career in property management. Key Responsibilities Warmly greet prospects, determine their needs, and professionally present the community and amenities. Handle incoming inquiries via phone, email, and text, providing efficient customer service. Conduct community tours and assist with lease applications and verifications. Research competitive properties and suggest innovative marketing ideas. Build and maintain relationships with residents through various activities and communications. Organize and participate in resident functions and address resident concerns. Ensure office and community areas are in pristine condition and assist with move‑in processes. Facilitate move‑in orientations and provide exemplary hospitality. Serve as a liaison between residents, service team members, and management. Promote community amenities and services, and manage resident inquiries. Complete lease and renewal paperwork efficiently. Update and maintain activity reports and resident records. Adhere to fair housing laws and company policies. Participate in training and ensure compliance with company standards. Requirements Experience in property management or sales preferred. Valid driver’s license for operating community vehicles and/or golf carts. Strong customer service experience. Benefits Prime Residential provides comprehensive benefits to support your health and growth: Comprehensive medical, dental, and vision coverage, including a zero‑cost medical plan option. PTO plus company‑wide holidays, 2 floating holidays, a birthday day off, and a volunteer day. Paid parental leave. 401(k) retirement plan with Roth option and company matching. Tuition reimbursement for continuous learning and career development. Exclusive housing discounts at Prime‑managed properties. Equal Employment Opportunity Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status, and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. #J-18808-Ljbffr primegrp.com