IT Manager I/II/III - Project Management

Project Management Office (PMO) Team Leader

The Federal Reserve Bank of Cleveland's mission is to foster the stability, integrity, and efficiency of the nation's monetary, financial, and payment systems while representing the Fourth District perspectives. As part of the nation's central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change. For twenty-six years in a row, we've been named "One of Northeast Ohio's Best Places to Work" by North Coast 99. This prestigious award honors organizations with outstanding employment practices.

To be considered for this role, candidates must be a U.S. citizen.

This role is responsible for leading and overseeing our Project Management Office (PMO) team. This people managerial role will be accountable for establishing and maintaining project management standards, processes and best practices while providing strategic oversight to ensure successful product delivery. This role will work closely with executive leadership, product managers and cross-functional teams to drive consistency, accountability and alignment towards the department's goals. This position is a key partner within the organization requiring extensive communication with colleagues, business stakeholders, technology partners, and teams across the Federal Reserve System and/or the US Treasury.

Key Responsibilities:

• Leads a team focused on project management for a complex portfolio of projects to ensure successful product delivery
• Provide strategic guidance and oversight to the team
• Provide performance management, career development, and coaching & mentoring of team.
• Establish and maintain PMO frameworks, methodologies and standards to better drive consistency across projects
• Develop and implement project management tools, templates and reports for use across portfolio
• Monitor performance across multiple products and initiatives while providing executive level reporting on project health, risks, and milestones
• Identify, manage, and communicate risks and issues across initiatives, including cross-team and technical dependencies
• Manage resource allocation and capacity planning across projects
• Drive continuous improvement and PMO maturity within the team
• Provide performance management, career development, and coaching & mentoring of team.
• Leads a culture that drives innovation and continuous improvement

Education and Experience

IT Manager I

• Bachelor's degree and 5 years of related work experience OR
• Master's degree and 3 years of related work experience
• Minimum of 5 years of management and leadership experience

IT Manager II

• Bachelor's degree and 7 years of related work experience OR
• Master's degree and 5 years of related work experience
• Minimum of 5 years of management and leadership experience

IT Manager III

• Bachelor's degree and 9+ years of related work experience OR
• Master's degree and 7 years of related work experience
• Minimum of 5 years of management and leadership experience

Knowledge and Skills

• People management, talent development, coaching & mentoring
• Project Methodologies: Agile, Waterfall, Hybrid
• Project lifecycle management
• Portfolio and program management
• Tools & Software: MS Project, Jira, Confluence, Visio
• Strong business acumen and analytical skills
• Strategic thinking and vision-setting
• Executive-level communication, reporting and presentation skills
• Problem-solving and critical thinking
• Process improvement mindset

The expected starting salary range for the IT Manager I is between $123,700 and $170,100 annually and for the IT Manager II is between $137,000 and $188,400 and for the IT Manager III is between $152,200 and $209,300. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here.

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to View email address on click.appcast.io.

Bank's Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank's ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.