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Job Description

Job Description

Overview:Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service. For this position, we are seeking friendly and upbeat individuals that thrive in a fast-paced work environment and aim to deliver a quality customer experience.Responsibilities:Greet Guests as they Arrive with a Welcoming and Positive AttitudeManage Seating Software by Entering Accurate Guest Information and Updating Table Status Communicate Effectively with Front of House Team Members and Managers Estimate Accurate Wait Times for Guests based on Current Table Times, Party Size, Wait List, and other FactorsUse Good Judgment to make Appropriate Accommodations for Guests based on NeedBus, Clean, and Sanitize Tables/Chairs/Seats Quickly to Ensure Efficient SeatingHandle Phone Calls and any Inquiries on Reservations, as NeededDirect and Facilitate Carryout Pickup for Guests, as NeededAssist Serving Staff when Necessary, with Pre-Bussing Tables and Delivering Food and Beverages to GuestsWork to Build Relationships with New and Regular CustomersMaintain Cleanliness and Presentation of the Dining Room, Restrooms, and other Public AreasExecute Daily Cleaning Details, as Outlined by the Management Team Required qualifications:Previous Customer Service Experience PreferredExceptional Verbal Communication SkillsAbility to Multi-Task in High Volume EnvironmentMust be 16 to applyWhat We Offer:  Competitive Wages Weekly PayFlexible Scheduling to accommodate your work/life balance Employee Meal Discounts Paid Time Off Health, Dental, Vision, and Short-term Disability Insurance available for full-time employeesPaid Life Insurance for full-time employees401K Retirement Plan with a generous company match A Fun, Family-Friendly Atmosphere Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.