Quality Engineer I

Provide quality assurance system support and leadership to achieve optimal safety, quality, productivity, and delivery to assure internal and external customer satisfaction. JOB TASKS & RESPONSIBILITIES Schedules and conducts meetings with customers, suppliers, and in-plant personnel. Serve as main contact for external customer concerns. Monitor, respond, initiate corrective actions, follow up, close and track customer complaints. Works with customers to obtain all necessary APQP documents including Process Flow, PFMEA, and Control Plans. Supports internal as well as third party ISO: 9001:2015 Quality Management System audits and ISO: 17025:2017 (A2LA). Performs basic research and design for quality processes and controls. Helps evaluate designs, drawings, project plans, specifications, and other documents. Initiate and facilitate cross-functional teams in pursuit of problem solving and mistake proofing quality problems. Drive implementation of a progressive quality system to prevent defects and meet or exceed customer expectations. Drive implementation of all quality policies and required operating procedures and work instructions. Assist in developing and maintaining Company performance metric data, prepare charts and summaries for applicable measurables as required. Travel to customers, vendors, and suppliers as necessary. Generate and distribute visitation reports along with any other customer communications. Audits and assists with quality procedures and buy off criteria for tools, parts, and assembly processes at Axis and Autokiniton plants. Prepares and updates: set-up instructions, check fixture instructions, operator inspection instructions, and should it become necessary; repair instructions and sort logs. Coordinates the activities of the certification lab. Prepares, submits, and follows through with deviation request forms (if necessary). Ensures all corrective actions are submitted in a timely manner and all preventative counter measures are verified. Understands, supports, and implements the company safety and quality policies into daily work habits. Understands, supports, and implements the company housekeeping initiatives and continuous improvement activities into daily work habits. REQUIRED SKILLS Responsible for reading and understanding the ISO-9001:2015, ISO-17025:2017, and ISO-14001 procedures. Excellent organizational, analytical and communication skills. Effective email and electronic communication skills are required. Ability to effectively present information in one-on-one and small group situations to customers and/or associates. Ability to work effectively with numerous departments. Ability to work independently. Knowledge of GD&T. Knowledge of measurement equipment such as CMM and Laser Scanning. Knowledge of quality control procedures. Ability to follow tasks through to completion. Adaptive to a fast-paced environment. PREFERRED ADDITIONAL SKILLS & ABILITIES Microsoft Office at an advanced level Microsoft Project at an intermediate level MQ1 & QAD database at an intermediate level REQUIRED EDUCATION & EXPERIENCE Bachelor’s degree in engineering or related field or equivalent industrial design experience. A.S.Q.C. certified quality engineer preferred. Zero (0) to three (3) years in quality engineering or supplier development preferred. #J-18808-Ljbffr