Service Advisor

Service AdvisorAt Heritage Auto, everything we do centers on building an atmosphere where our guests feel at home. Our Heritage family supports one another to achieve the highest-possible quality standards while lifting our home-town communities through principles of honesty, integrity, and trust. Regardless of where or when a guest visits Heritage Auto, it is our vision that they will recognize their experiences as the "Heritage way."The "Heritage way" is a culture that empowers customers to buy, sell, or service their vehicle the way they envision it happening.If you're looking to join a company that values teamwork, customer satisfaction, and community involvement, Heritage Auto is the place for you. Come be a part of a team that makes a difference every day!Heritage Auto Group is currently seeking a Service Advisor to join our growing team! Please note that this is an in-person position located in North Logan, UT.Our family of dealerships includes: Heritage Chrysler Jeep Dodge RAM of Brigham, Heritage Chevrolet GMC of Evanston, Heritage Chevrolet of Vernal, Heritage Chrysler Jeep Dodge RAM of Tremonton, Heritage Chrysler Jeep Dodge RAM of Logan, Heritage Ford of Tremonton, Heritage Ford of VernalJob Summary:The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.Compensation and Benefits:Competitive PayFlexible Working HoursHealth & Dental InsuranceLife InsuranceHolidays offPTO401(K) with employer matchProfessional development opportunitiesCompensation: $ - $Service Advisor Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements:Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsHeritage Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.