Shift Lead

Job Description

Job Description

Benefits:

• Bonus based on performance
• Free uniforms
• Health insurance

Benefits Offered & Wage Information

• $12-$17/hour
• Free first uniform shirt & hat; additional uniform items provided for free after probationary period is met
• After 90 days of employment, full time employees of 18 years of age, offered the opportunity to access various supplemental insurance 
• Health Insurance: We offer eligible employees an ICHRA Plan. An ICHRA Plan is an Individual Coverage Health Reimbursement Agreement. An eligible employee is one who has worked at least 60 days for us and works an average of 30 or more hours per week. 
• Opportunities for growth with our company not only in this location, but as it expands to other areas across Southeast GA

Company Overview
At KRM Chicken, we all have the same job — making Huey Magoo’s “first choice.” We want to be “first choice” to our employees as a place to work and “first choice” to our guests as a place to eat.

The tasks we perform day to day may be different, but our mission is the same: “Make Someone Smile Today.” Huey Magoo’s strives to maintain clean restaurants and offer the freshest, highest quality items to each and every guest. These standards are validated when you and your fellow Co-workers interact with our guests. Talented Co-workers, like yourself, are the key ingredients that distinguish us from the rest. Our primary responsibility is to leave our guests with a positive long-lasting impression of the Huey Magoo’s brand. We celebrate having your contributions, enthusiasm, and talents as part of our team.

Job Summary
We are looking for a Shift Lead to oversee operations and workers during scheduled shifts at Huey Magoo's, a chicken tender fast casual restaurant. Shift Lead responsibilities include money handling, opening/closing the store, running shifts, being knowledgeable in all aspects of running the restaurant and able to step into any position as needed, managing staff, resolving conflicts, training employees, and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.

Qualifications

• High school diploma or higher
• Previous experience as a restaurant manager required
• ServeSafe or Food Handler’s certification a plus
• Effective interpersonal skills required.
• Must be able to read, write and communicate effectively in English.
• Ability to lift 30+ lbs
• Ability to work standing for 8+ hours 

Responsibilities

• Provide direction and feedback to workers during shifts
• Assign duties to staff as needed
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment Skills
• Proven experience as a Shift Leader or relevant managerial role
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Strong problem-solving aptitude
• Provide leadership to each team member and make sure each customer gets a fast, accurate and friendly experience.
• Responsible for managing systems such as training, food safety, customer/employee safety and security, cash handling and inventory management.
• Must be able to set targets, delegate tasks, follow up and report to the Assistant or General Manager.
• Be able to identify training opportunities with fellow team members, train team members to communicate with customers to ensure we are providing a friendly experience.
• Required to complete daily food safety checks including FIFO, secondary code dates, Health Inspections and be able to actively monitor food handling in the restaurant.
• Engage in customer/employee safety including keeping the restaurant a clean and safe environment.
• Have basic cash handling skills.
• Understand and enforce all applicable Child Labor Laws
• Maintain a professional appearance and hold all team members accountable to wear the correct uniforms.
• Must have great communication skills and a positive, encouraging attitude!