Busser/Host-Moab Brewery-Paradies Lagardre-SLC International Airport

Busser/Host-Moab Brewery-Paradies Lagardre-SLC International Airport

Your career deserves more opportunities

Paradies Lagardre is an award-winning and innovative airport concessionaire. We are looking for passionate individuals to fill roles in our dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great reasons to work with us

• Career advancement opportunities
• Fun work environment
• Medical benefits
• Company paid time off
• Premium pay for worked holidays
• 401K program
• On-line learning system
• Associate recognition programs
• Merchandise and dining discounts
• Transportation and parking space assistance
• $16.00-$17.00
• Equal employment opportunity

About Moab Brewery

Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. We are excited to announce the opening of our new partnership Moab Brewery!

Moab Brewery & Restaurant is where the spirit of adventure meets award-winning craft beer. Born in the heart of Moab, Utah, Moab Brewery has been brewing bold, flavorful beers and serving hearty, crowd-pleasing food to locals and visitors for over a decade. Now, we're bringing that same adventurous energy to the Salt Lake City Airport giving travelers a true taste of Utah before they take off. Whether you're joining us for a pint of our signature Dead Horse Amber Ale, fueling up on a flavorful meal, or just soaking in the mountain-town hospitality we're known for, Moab Brewery is your gateway to good times and great beer.

Position description summary

The food and beverage cashier/snack bar associate is responsible for ensuring that each guest has an amazing experience by greeting them in a warm and friendly manner, accurately processing their transaction in the POS system, quickly and efficiently and thanking them with a smile. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. In joining our team, you always commit to supporting this mission by demonstrating our service standards and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

Duties and responsibilities

All Paradies Lagardre positions, including the cashier/snack bar associate, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members always. You must embrace our family culture by following our core values, TRIFIC (trust, respect, integrity, first-class, innovation, commitment), recognize and satisfy all restaurant guests as well as be accountable to the company and restaurant managers. The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.

• Must have a passion for the guest!
• Must say "yes", "please", and "thank you"!
• Must smile often!
• Exceed first class service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept, offering recommendations to complement their order. Confirm order and modifications with the guests prior to processing the payment.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company's cash handling and loss prevention standard operating procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Actively participate in the food safety programs, including proper cleaning and sanitation of assigned location and keeping accurate food safety logs.
• Maintain a clean and organized work environment that is free of safety hazards. Duties may include, but are not limited to removing trash, sweeping, mopping, and cleaning dishes.
• Ensure area is well stocked, rotating product, as necessary.
• Receive positive secret shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

Education, experience, certifications

High school diploma or GED is required. Food and beverage experience is preferred but not required. Customer service focused and solution oriented. Ability to take direction and collaborate in a team environment. Ability to work in a high energy and demanding environment. Knowledge of math to figure cost, make change, and cash handling procedures. Effective communication skills and the ability to work independently as well as with other team members. Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers. ServSafe certification or equivalent preferred.

Position qualifications

Ability to work various shifts in a 7/365 team-oriented environment. Excellent customer service skills and an ability to communicate effectively, in English. Strong self-motivation, leadership, and organizational skills. Positive interpersonal skills. Self-starter able to prioritize and handle various tasks simultaneously. Ability to adapt to changing priorities and unexpected situations. Proficiency required in reading, writing, and mathematics, in English. Ability to lift a minimum of 25 lbs. Perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances. Standing for long periods of time and the ability to work in an environment with varying temperatures.

Equal opportunity employer this employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the know your rights notice from the Department of Labor.