Quality Supervisor

Quality Supervisor Greensboro, North Carolina, United States Join the Leader in Trading Card Manufacturing At Millennium Print Group (MPG), a proud subsidiary of The Pokmon Company International, we're on a mission to be the world's leading manufacturer of trading card games and collectibles. Based in North Carolina's vibrant Research Triangle Park and Piedmont Triad regions, we're at the heart of innovation in this fast-growing industry. Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart. Our commitment to excellence has fueled rapid growth we've nearly tripled in size since 2019 and we're just getting started. Come be part of a forward-thinking, high-performing team that's shaping the future of collectible printing. At MPG, your work makes an impact. Responsibilities: Direct all inspection activities commensurate to production schedules Direct and provide guidance for all nonconforming product Lead support for all root cause initiatives on nonconforming product Lead support to ensure compliance with all customer requirements and ISO/IATF Establish priorities and ensure maximum usage of assigned resources Develop monthly reports showing inspection and audit performance and improvement opportunities Evaluate and recommend alternative auditing procedures for continuous improvement Support production leads and operators for interpretation and methods following set quality standards (provide guidance) Conduct meetings regularly with inspection and audit team to help consistency in teamwork Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and customer requirements Support and maintain quality programs complementary to quality system, corporate objectives and policies (KPI metrics) Support/review accurate data streams for performance trending purposes to identify problems with process, training gaps, system and product Perform as audit representative to support as needed (LPA/ISO) Support scrap reduction efforts for cost savings Requirements: Previous experience in a supervisor or lead role within a manufacturing environment is REQUIRED Previous experience working in quality is REQUIRED (at least 3-5 years) Experience with training and mentoring of new-hires on quality processes. Experience with collecting data, metrics and KPI's for quality Experience with use of manual measurement equipment including calipers, micrometers, gaging and others to make accurate measurements is necessary Proven experience of completing visual inspections of composite components and understanding of relevant process terminology in support of effective communication with the engineering, production and quality teams is preferred Awareness of IATF/ISO 9001 Requirements Understand lean manufacturing (5S, Six Sigma, Kaizen) Ability to work in a diverse and dynamic environment Planning and prioritizing activities Good communication and interpersonal skills Problem-solving skills Team working skills Ability to work on own initiative Microsoft products experience is necessary (Excel, Word, Planner) MPG offers a leading-edge compensation package which includes the following: A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents 401(k) Plan with up to a 6% (dollar for dollar) Employer match Health Savings/Flexible Spending Account options Paid time off, including 10 company-paid holidays, plus 1 floating holiday Employee Assistance Program Comprehensive relocation package available for qualified candidates And, much more! Millennium Print Group is an Equal Opportunity Employer The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.