Customer Success & Sales Representative

Responsive recruiter

Benefits:

• Free uniforms
• Paid time off
• Company car

Customer Success & Sales Representative

Company: Lawn Doctor of Greater Jacksonville
Location: Jacksonville, Florida

Help Homeowners. Build Relationships. Earn What You're Worth.

Lawn Doctor of Greater Jacksonville is seeking a customer-focused Customer Success & Sales Representative to join our growing team.

This consultative sales role combines office work with customer visits throughout Northeast Florida. You'll educate homeowners, evaluate lawn conditions, recommend customized treatment programs, and convert qualified leads into long-term customers.

Compensation & Benefits

• Competitive weekly pay
• Uncapped commission
• Benefits package available
• Paid training and professional development
• Career advancement opportunities
• Stable, year-round employment
• Company-provided tools and resources
• Annual company-paid sales training trip to Nashville, TN to collaborate with Lawn Doctor sales teams from across the country

Position Summary

You'll serve as a trusted advisor by evaluating lawns, explaining treatment options, recommending customized programs, and delivering an outstanding customer experience. Success comes from building relationships, solving problems, and confidently asking for the sale.

Responsibilities

• Convert inbound leads into customers
• Conduct lawn evaluations
• Recommend treatment programs
• Prepare estimates and follow up on opportunities
• Educate customers and resolve concerns
• Upsell additional services when appropriate
• Maintain accurate CRM records
• Work closely with Customer Service and Operations

Services You'll Recommend

Lawn Fertilization • Weed Control • Aeration • Tree & Shrub Care • Mosquito Control • Fire Ant Control • Soil Health • Disease & Fungus Management

Education & Experience

Candidates must meet one of the following:

• Bachelor's degree in Business, Marketing, Communications, Agriculture, Horticulture, Plant Science, Turfgrass Management, or a related field; OR
• Two or more years of successful sales experience in lawn care, pest control, landscaping, irrigation, tree & shrub care, or another residential home service industry; OR
• An equivalent combination of education and relevant experience.

Preferred Background

Experience as a:

• Lawn Care Sales Representative
• Lawn Care Technician
• Customer Service Representative
• Pest Control Technician or Sales Representative
• Landscape Account Manager
• Home Services Sales Professional

Experience diagnosing lawn problems and converting recommendations into recurring service agreements is highly preferred.

Qualifications

• Valid driver's license and reliable transportation
• Excellent communication and customer service skills
• Professional appearance
• Organized and detail-oriented
• Comfortable working in the office and in the field
• Computer proficiency and ability to learn CRM software
• Self-motivated, goal-oriented, and dependable

Why Join Lawn Doctor?

We invest in our employees through ongoing training, coaching, and career development. You'll enjoy weekly pay, uncapped commissions, year-round employment, and opportunities to learn from top-performing Lawn Doctor sales professionals across the country.

If you're an experienced lawn care, pest control, customer service, or home services professional looking for a rewarding sales career, we'd love to meet you.

Signing Bonus Available for Highly Qualified Candidates

Apply today to join Lawn Doctor of Greater Jacksonville!

Compensation: $44,200.00 - $66,000.00 per year

Our Franchisees Need People Like You  

Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.

Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.

Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.

We appreciate your interest and hope to have you on board a local franchise team as soon as possible.

* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.