Intern - State Farm Agent Team Member

Job Description

Job Description

ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a team of six. Before becoming an agent with State Farm, I spent seven years as a team member, which gave me valuable experience and helped shape the customer-focused culture we’ve built today.

Outside of work, I enjoy traveling, exploring new restaurants, working out, and prioritizing mental health and personal growth. I’m passionate about educating customers and helping them make the best decisions for themselves and their families. My goal is to make insurance and financial conversations approachable, relatable, and genuinely helpful.

I stay involved in the community through work with the Houston Food Bank, sponsorships for local dance teams, and hosting community events during our office anniversaries. Building strong local relationships is something we care deeply about.

Our agency offers a variety of sales incentives, including travel opportunities and flexible hours, along with a 401(k), health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in rewarding hard work while creating an environment where people can grow personally and professionally.

Our vision is to be the premier source for protection and wealth creation within the community. We strive to become the go-to resource through integrity, hard work, and outstanding customer service. I’m looking for someone who communicates effectively, genuinely cares about helping people, and wants to be part of a team that is focused on growth, relationships, and making a real impact.

ROLE DESCRIPTION:
Tamara Thompson - State Farm Agent is seeking an organized and efficient contributor to fulfill administrative duties and support my office in gaining and keeping customers. As an Intern with my office, your attention to detail, dedication to customer relations, and marketing-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment can pave an entryway for growing your career and expanding your income.

RESPONSIBILITIES:

• Assist the business goals of the insurance agency with mutually agreed-upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc. 
• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail

We have both Full Time and Part Time available!