Neighborhood Connections Coordinator

Pay Plan Title: Coordinator

Working Title: Neighborhood Connections Coordinator

Position Number: 80754

FLSA Status: Non-Exempt

Posting Salary Range: $54,106 - $67,210

Office Location: Remote within Southern Region (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us ?


Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives - from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We're Looking For

Trillium Health Resources has a career opening for a Neighborhood Connections Coordinator to join our team! The Trillium Neighborhood Connections Coordinator role has been created for defined health communities to take part in grassroots solutions for Community Development. The Trillium Neighborhood Connections Coordinator will take part in efforts to address housing related challenges, transportation, food insecurity, employment and education challenges, interpersonal safety and toxic stress, as well as community inclusion and isolation. This position will assist members in connecting to organizations and programs in the community that assist with addressing unmet health related resource needs.

On a typical day, you might:

• Receive and distribute referrals for members related to unmet health related resource needs.
• Receive escalated SDOH referrals.
• Remain knowledgeable regarding community-based organizations and their resources. Compile and update information as needed in designated platforms.
• Represent Trillium Health Resources through involvement in regional, community programs and inter-agency conferences and meetings. May be required to make presentations to the Trillium Board or other groups.
• Cultivate and maintain effective relationships with agency personnel, county and state officials, community organizations/human service organizations and the general public.
• Work collaboratively with members, in-house care team, and providers to link them with relevant resources to address unmet health related resource needs using a person-centered approach.
• Provide dedicated support for internal Trillium teams and external providers and community-based organizations.

Employee Benefits:

Trillium knows that work/life balance is essential. That's why we offer:

• Typical working hours: 8:30 am - 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Must meet QP status.

1. Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR
2. A graduate of a college or university with a Master's degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
3. A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
4. A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.

• Must have a valid driver's license.
• Must reside within Trillium's Southern Region in New Hanover County.
• Must be able to travel within catchment as required.

Preferred:

• Lived experience, Community Development experience, and/or experience with community-based organizations and/or community partners centered around housing, food insecurity, transportation, education & employment, interpersonal violence/toxic stress and/or social integration and inclusion.

Deadline for Application: June 9, 2026 at 11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You'll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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