Team Member

$13.75 - $14.25 per hour, plus digital tips. Potbelly Sandwich Shop is looking for friendly and outgoing people to work in a fast‑paced, friendly environment. We are a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. Good vibes and great careers are a way of life. Benefits Competitive pay Medical, Dental & Vision Insurance Domestic Partnership Benefits Paid Parental Leave FSA and HSA with Employer Contribution Commuter Benefit Program Retirement Savings 401(k) with company match Employee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify. Qualifications You want to delight customers with great food and good vibes You are friendly and customer service oriented You have strong written and verbal communication skills You can handle the heat of the kitchen – knife skills are a plus You love working in a fast‑paced environment You're a team player You enjoy higher levels of noise from music, customer and employee traffic You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish You're able to stand/walk a minimum of 3 hours or as needed At least 16 years of age You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally Illinois Applicants – all IL employees are required to become food safety certified within 30 days of employment Job Duties and Functions Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager Comply with health and safety standards for food, cleanliness and safety Restock food line, chips and cooler Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently If 18 or older, use the automatic slicer to prep food items Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash Operate cash register: handle, balance and follow all cash handling procedures Effectively handle customer complaints/issues Takes delivery/catering/pickup orders over the phone Other duties as assigned Potbelly cannot make guarantees about tip earnings. At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. All employment decisions are based on qualifications, merit, and business need. We are an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact View email address on click.appcast.io. Application Deadline: Applications must be submitted by 7/7/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline. Position Information Company: Potbelly Corporate Position: Team Member Status: Part Time Pay Range: $13.75 - $14.25/hr Shift: First (Day), Second (Afternoon), Third (Night) Req #: 11025069 Date Posted: May 26, 2026 Location: 2692 Madison Road, Cincinnati, US, OH, 45208 Job Category: Associate #J-18808-Ljbffr Potbelly Sandwich Works