Onsite Community Association Manager

Onsite Community Association Manager

Herndon, VA 20170

Overview

Salary Range $90,000.00 - $90,000.00 Salary/year Position Type Full Time Category CMAONS

Description

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview :

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Job Responsibilities

• Responsible for compliance with all of the community's policies/procedures as defined by the Board of Directors
• Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures
• Directs the work of all department managers
• Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.
• Responsible for the timely preparation of monthly financial reports to the Board of Directors
• Coordinates the development of long-range and annual business plans aligned with association by-laws and policies
• Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed
• Monitors quality of association products and services to ensure maximum member and guest satisfaction
• Secures and protects all the association assets
• Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements
• Coordinates with Board of Directors on the development and implementation of all strategic plans SECONDARY DUTIES/RESPONSIBILITIES :
• Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies
• Evaluates committee activities that report to the General Manager
• Ensures compliance with purchasing policies and procedures
• Provides counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities
• Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results
• Supports internal controls
• Other duties as directed

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

Qualifications:

• Must have a minimum of 2 years onsite Manager experience of garden style or mid-rise condominiums
• Must have experience in handling large scale, multi-million-dollar capital projects and special assessment experience is preferred
• Position requires driving - a valid driver's license and reliable transportation is needed
• CMCA or state-equivalent certifications desired but not required.
• Associates degree or higher
• Customer service focused; CAMs service their client on a daily basis
• Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client
• Proactive: CAMs must proactively communicate with their client, team members, and superiors
• Management: CAMs must manage the budget, operations, schedules of a community association
• Winner: RealManage has a winning culture and is second to none

Physical Requirements • Ability to sit for prolonged periods at a desk and work on a computer. • Ability to occasionally stand, walk, bend, or reach as needed. • Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). • Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. • Visual acuity to read printed materials, spreadsheets, and computer screens. • Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. • Ability to work in a standard office environment with moderate noise levels. • Ability to work a standard schedule, with occasional extended hours as required. RealManage is a value based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay and Benefits: $75,000 to $80,000, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays