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Sr. Associate, Product Management

$111.2k - $126.9k

Capital One National Association

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the role We are looking for a Sr. Associate, Product Manager to join the Retail Bank Fraud Decisioning Platform team. Retail Bank handles billions of decisions a year to protect customers' money. You will drive the roadmap to develop platform capabilities that improve Capital One’s ability to make decisions at scale and rapidly craft rules as business needs arise. The space has high visibility and sits at the intersection of customer experience, fraud prevention, and regulatory compliance. To be successful in this role, you will need to have a customer‑first mindset, collaborate broadly with multiple stakeholders and partners, and build and own a data‑driven roadmap that balances automation, ease of use, and resiliency at scale. The ideal candidate has a solid technical background, can drive a complex technical roadmap, leverages AI tools effectively, can articulate complex user journeys and uncover innovation ideas to simplify them. As a Senior Associate Product Manager on the Retail Bank Fraud Decisioning Platform team, you will: Partner with an agile engineering team to design and deliver product features for our internal customers. Build a roadmap, own the backlog and prioritize high‑leverage features grounded in our objectives. Measure product success against our key outcomes and goals. Build and maintain partnerships with leaders and stakeholders across the Bank. Define, socialize and monitor key performance indicators to understand the impact and success of your features. Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners. Capital One Product Framework Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions. Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence. Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value. Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks. Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment. Basic Qualifications Bachelor’s Degree or military experience. At least 1 year of experience working in Product Management. Preferred Qualifications Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration. Experience translating business strategy and analysis into internal technical product requirements. Experience building requirements for Agentic AI systems. Salary and Benefits McLean, VA: $111,200 – $126,900. New York, NY: $121,300 – $138,400. Salaries for other locations will vary. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonuses and/or long‑term incentives. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. #J-18808-Ljbffr Capital One National Association

Vacancy posted 3 days ago
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