Security Officer

Security OfficerHighpoint - Riverview Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Security Officer joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.Our Security team plays an important role in maintaining a safe, welcoming environment for our patients, visitors, and staff. This is a hands-on, service-focused team where you'll make an impact through proactive rounding, assisting others, and supporting the hospital's day-to-day safety needs.A Security Officer who excels in this role:Conduct routine security rounds throughout the hospital to proactively identify safety or security concerns.Perform regular building and door checks, including verifying designated areas are properly secured during evening and overnight hours.Monitor the facility and respond promptly to actual or potential security incidents, hazards, or concerns.Provide general security assistance to hospital staff, patients, and visitors while maintaining a professional and service-oriented presence.Assist with occasional bank runs and other assigned security-related tasks.Provide 1:1 observation support for behavioral health patients when requested.Complete required Q15 documentation when assigned to 1:1 patient observation.Accurately and timely document security incidents and complete required incident reports.Maintain awareness of and follow hospital emergency, alarm, safety, and disaster-preparedness procedures.Assist staff and visitors with safety-related questions, directions, and general support.Complete required security, safety, Handle With Care, and facility-specific training.Maintain patient confidentiality and comply with hospital policies and applicable regulatory requirements.Applicants should have a high school diploma or equivalent, required. Additional requirements include:Ability to obtain/maintain required Tennessee unarmed security licensure.Ability to successfully complete applicable state fingerprinting/background requirements and hospital pre-employment screening.NCI/Handle With Care training within the required onboarding timeframe.Ability and willingness to complete detailed written documentation, including incident reports and patient-observation documentation.Strong interpersonal and communication skills with the ability to interact professionally with patients, visitors, and staff.Dependability and ability to work assigned afternoon, evening, night, weekend, and/or holiday coverage based on the specific opening.Ability to remain calm and use sound judgment when responding to security concerns or agitated individuals.Preferred:Previous hospital security experience.Previous security experience in another environment.Experience working in a healthcare, behavioral health, or other public-facing environment.Schedule: Full-TimeWeekend/Night Shift:Friday, 2:00 PM–10:30 PMSaturday, 6:30 PM–7:00 AMSunday, 6:30 PM–7:00 AMWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short-and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities.Highpoint Health – Riverview is proud to be recognized as a Lifepoint Health National Quality Leader and a recipient of the 2024 Chartis Performance Leadership Award for excellence in Quality and Patient Perspective. The hospital has also earned The Joint Commission's Gold Seal of Approval and the American Stroke Association's Heart-Check mark for Acute Stroke Ready Hospital Certification, demonstrating its commitment to high-quality, safe patient care.Highpoint – Riverview Regional Medical Center is an Equal Opportunity Employer. Highpoint – Riverview Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.