Family Practice/Primary Care Physician Assistant

Job Description:

A Genetic Counseling Assistant performs routine clerical and clinical tasks within the clinic, assisting Physicians and Licensed Genetic Counselors to provide quality patient care efficiently and cost effectively.

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Job Specifics:

• Benefits Eligible: Yes
• Shift Details: 8:00am-4:30pm, Monday-Friday
• Department/Unit: Oncology

Scope:
The Genetic Counseling Assistant functions under the supervision and licensure of the Physician, Advanced Practice Clinician, and/or Genetic Counselor within the clinical setting.

Job Essentials:

Performs basic clerical and office duties, including:

• Assembles necessary documents and supplies.
• Effectively uses computer applications as needed in the office setting.
• Schedules, coordinates and monitors appointments and testing.
• Maintains medical records and other information.
• Maintains inventory of supplies, ordering and restocking as needed to ensure availability for patient care.
• Accurately documents patient and family genetic history and vital information into the medical record.
• Communicates with patients and providers via telephone, fax, e-mail, and U.S. mail.

Performs business and financial duties including:

• Under the direction of the provider, assigns procedural and diagnostic coding to encounter forms.
• Conducts pre-authorizations, referrals, etc in accordance with third party insurer requirements.
• Facilitates timely billing by completing the necessary documentation.

Performs clinical functions within acceptable standards of care including:

• Processes patient referrals from medical care providers and self-referrals from patients to genetic counseling; coordinates referral of genetic counseling patients to other specialties and providers.
• Prioritizes (triages) patient scheduling to identify emergent needs through phone, electronic and walk-in communication, in accordance with established guidelines and protocols.
• Schedules appointment times and sends introductory packet to each scheduled patient.
• Prepares patient record to include obtaining patient and family genetic and medical history and generates a pedigree for the genetic counselor.
• Provides patient education as directed (content reflects specific genetic assistant training, guidelines, care process models, protocols) and documents the education.
• Assists genetic counselor during the genetic counseling session with paperwork, preauthorization's, pedigrees, etc.
• Preauthorizes patients for genetic testing, including in-depth knowledge of genetic testing criteria as it pertains to various insurance companies, HMOs, PPOs, and Medicare/Medicaid.
• Works with laboratories and insurance companies to facilitate completion of genetic testing for patients.
• Coordinates incorporation of patient information into electronic medical record, including intake forms, physician and patient letters, and test results.
• Following provider instructions, demonstrates accurate, timely and efficient follow through, tracks and reports testing results to genetic counselors.
• Track patient information, genetic test results, medical records, and family history and input information into tracking database.
• Actively participates in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.).

Minimum Qualifications:

• Experience in a health care setting
• Clerical or customer service experience

Preferred Qualifications:

• Student in an accredited master's genetic counseling program
• Spanish Speaking

Carrying, Hearing/Listening, Lifting, Manual Dexterity, Pulling/Pushing, Seeing, Sitting, Speaking, Squatting/Kneeling, Standing, Walking.

Location:

Intermountain Health Utah Valley Hospital

Work City:

Provo

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.75 - $24.37

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.