Customer Service Representative

Job Description

We are hiring for a specialized Customer Service Representative! In this full-time opportunity, you will provide advanced customer service and support to internal staff and external clients. Candidates must have a High School Diploma and prior customer service experience. Qualified candidates must have strong communication skills and be able to multitask. Does this describe you? Apply today!

Position Details:

• Full time, contract
• M-F schedule - days
• Delivers customer service through inbound phone calls.
• Researches and responds user questions and problems regarding accounts and services.
• Diffuses client concerns and notifies management of critical situations.
• Maintains an accurate recording of all internal and external communication.
• Utilizes multiple software applications in order to respond to all client inquiries.

One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

Job Requirements

• High School Diploma required
• 2 years of customer service experience required
• Call center experience preferred
• Computer literacy required
• Ability to multitask
• Good communication skills
• Self-Motivated
• US citizen or permanent resident status
• Completion of a background check