3DEXPERIENCE Application Support Engineer
Intellectt INC
Hello,
My name is Bipasa , and I'm reaching out from Intellectt Inc . regarding an exciting contract opportunity for a 3DEXPERIENCE Application Support based in Cleveland, OH with one of our prestigious clients.
I would love to connect and discuss this opportunity in more detail. Please feel free to share your updated resume at View email address on us.fitly.work
Job Summary
We are seeking an experienced 3DEXPERIENCE Application Support professional to provide application support, troubleshooting, and maintenance in a highly regulated environment.
Title: 3DEXPERIENCE Application Support
Location: Cleveland, OH - Onsite
Key Responsibilities
- Provide application support for the 3DEXPERIENCE platform and related modules.
- Troubleshoot application, performance, integration, and user-related issues.
- Work closely with business, development, and infrastructure teams to resolve incidents and service requests.
- Monitor system logs, user activity, and error trends to identify and prevent recurring issues.
- Support application patching, upgrades, releases, and routine system maintenance.
- Maintain detailed incident, troubleshooting, and resolution documentation.
- Perform Root Cause Analysis (RCA) and implement preventive measures.
- Ensure application support activities follow applicable data security, compliance, and access control requirements.
- Support audit readiness and maintain relevant technical documentation.
Required Qualifications
- 5+ years of experience in application support or a similar technical support role.
- Hands-on experience with 3DEXPERIENCE / 3DX platform and multiple modules.
- Strong troubleshooting and problem-solving skills.
- Experience with application monitoring, incident management, and RCA.
- Knowledge of system integrations, application maintenance, patching, and upgrades.
- Strong communication and collaboration skills.
Bipasa Swain
Sourcing Specialist
View phone number on us.fitly.work | Ext: 300
View email address on us.fitly.work
Vacancy posted 2 days ago
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