Insurance Account Manager

Benefits:

401(k) matching

Dental insurance

Opportunity for advancement

Vision insurance

Health insurance

Paid time off

Account Manager Clyburn Insurance | Full-Time | On-site

About Us

Clyburn Insurance is an independent Property & Casualty insurance brokerage with access to 25+ carriers, giving our clients the flexibility to find the right coverage at the right price. We also offer life insurance solutions, allowing us to serve clients' needs across multiple lines of coverage. We pride ourselves on building long-term relationships through honest advice and responsive, personal service.

About the Role

We're looking for a friendly, detail-oriented Account Manager to join our team. In this role, you'll be the first point of contact for our clients — helping them with policy questions, coverage changes, billing, claims support, and general account service. You'll work closely with our producers to ensure every client has a smooth, positive experience with our agency.

Schedule

Monday – Friday, 8:30 AM – 5:30 PM (includes a 1-hour lunch break)

Compensation

$40,000 – $60,000 per year, based on experience

What You'll Do

Serve as a primary point of contact for client inquiries via phone, email, and in person

Process policy changes, endorsements, and renewals for personal and/or commercial lines

Assist clients with billing questions and payment processing

Support the claims process by guiding clients through next steps and coordinating with carriers

Maintain accurate and up-to-date client records in the agency management system

Remarket existing accounts to competing carriers to ensure clients continue to receive competitive pricing and coverage

Cross-sell and identify opportunities to round out client accounts (e.g., life insurance) alongside producers

Remarket accounts as needed

Build and maintain strong client relationships to support retention

Collaborate with team members to ensure timely, accurate service delivery

What We're Looking For

Prior customer service experience required

Must have a valid, active Property & Casualty insurance license

Strong communication skills, both written and verbal

Highly organized with excellent attention to detail

Comfortable multitasking in a fast-paced environment

Proficient with computers; experience with agency management systems (e.g., AMS360, EPIC, Applied) a plus

A positive, team-oriented attitude with a genuine desire to help people

What We Offer

Competitive salary ($40k–$60k DOE)

Health, dental, and vision insurance

Paid time off (PTO)

401(k) plan

Continuing education support (including licensing renewal and professional designations)

Supportive team environment with room for growth

Consistent, predictable schedule (no nights or weekends)