Field Reimbursement Manager, CAR-T, Southeast Region

Job Overview Johnson & Johnson is recruiting for a Field Reimbursement Manager, CAR‑T to cover our Southeast Region (VA, WV, NC, KY, TN, SC, GA, AL, FL). This is a field‑based position in the United States with preference for a candidate who resides in the assigned region and has easy access to a national airport. The Field Reimbursement Manager (FRM) is responsible for serving as the primary field‑based lead for education, assistance, and issue resolution with office staff regarding reimbursement for CAR‑T. Job Function Sales Enablement Job Sub Function Customer Success Management Job Category Professional All Job Posting Locations Alabama (Any City), Atlanta, Georgia, United States, Florida (Any City), Georgia (Any City), Kentucky (Any City), Nashville, Tennessee, United States, North Carolina (Any City), South Carolina (Any City), Tennessee (Any City), Virginia (Any City), West Virginia (Any City) Primary Responsibilities Educate office staff on how to navigate the access and payer approval process, identifying access barriers that they’ll need to overcome, and highlighting actions that support access to therapy. Monitor, analyze, and triage situations which may adversely impact patient access to therapy. Liaise with the entire Market Access department and other internal groups including sales and medical groups to identify and resolve trending issues regarding patient access to therapies. Serve as a subject matter expert for internal stakeholders and external office staff regarding Medicare treatment guidelines, Medicaid Managed Care, commercial plans, policy changes, formulary status and the impact of healthcare reform on coverage. Maintain and share relevant information regarding account contacts, prior authorization requirements, trends, competitive intelligence, etc. with the Market Access Department. Educate peers in the Customer Care Area about various elements of Market Access, including reimbursement, medical coverage policies and medical benefit design. Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training. Qualifications Required Qualifications Bachelor's degree Five years relevant experience of which three years are experience in specialty disease state(s) Must live within assigned geographic region Excellent technical knowledge and expertise in payer policy, including all elements of reimbursement (coding, coverage, and payment) Extensive experience in revenue cycle, buy‑and‑bill, formulary, prior authorization, coding, and appeals processes Candidates must live in close proximity to a major airport A valid driver's license issued in the United States Preferred Qualifications Advanced degree, or clinical license preferred Two years of reimbursement or relevant managed care experience Experience in multiple myeloma or related areas of oncology Proven ability to thrive in both an independent setting and in a cross‑functional/team environment Strong knowledge as it relates to payer approval process, and solid business acumen Strong organizational, problem‑solving and project management skills Understanding of national and state legislative, Medicare, Medicaid, and private payer initiatives affecting reimbursement of pharmaceutical and biotechnology products Success exhibiting peer leadership, mentorship and coaching to new hires as well as the rest of the team Demonstrated competence with salesforce.com CRM use, native iOS app use, Microsoft Word, and Excel Superior communication skills (written and verbal) and excellent follow through Experience in the field, and especially in oncology Ability to develop and execute education plans Demonstrated ability to conduct field‑based reimbursement and access support, education and consultation Resides in Virginia, West Virginia, North Carolina, Kentucky, Tennessee, South Carolina, Georgia, Alabama, Florida. Candidates that live in other states may be considered Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (View email address on click.appcast.io) or contact AskGS to be directed to your accommodation resource. Required Skills Consulting, Cross‑Functional Collaboration, Customer Acquisition Strategy, Customer Centricity, Customer Journey Mapping, Customer Relationship Management (CRM), Customer Retentions, Customer Success Management (CSM), Fact‑Based Decision Making, Give Feedback, Mentorship, Performance Measurement, Process Improvements, Relationship Building, Sales Enablement, Sales Support, Technical Credibility Preferred Skills Consulting, Cross‑Functional Collaboration, Customer Acquisition Strategy, Customer Centricity, Customer Journey Mapping, Customer Relationship Management (CRM), Customer Retentions, Customer Success Management (CSM), Fact‑Based Decision Making, Give Feedback, Mentorship, Performance Measurement, Process Improvements, Relationship Building, Sales Enablement, Sales Support, Technical Credibility The anticipated base pay range for this position is: $102,000.00 - $177,100.00 Pay Transparency Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation – 120 hours per calendar year Sick time – 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year Holiday pay, including Floating Holidays – 13 days per calendar year Work, Personal and Family Time – up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52‑week rolling period 10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time‑Off – 80 hours per calendar year For additional general information on Company benefits, please go to: #J-18808-Ljbffr Johnson & Johnson