AI Program Lead - GenAI

Job Description

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Program Lead
Type: Contract
Compensation: $45–$70/hour
Location: Remote
Commitment: 40 hours/week

Role Responsibilities

• Lead and coordinate a large pool of domain experts daily. Onboard new experts, run calls, and conduct weekly reviews. Ensure work progresses against deadlines and quality standards.
• Guide research and product partners to align program goals with expert output. Translate research inputs into clear, actionable guidelines and task instructions.
• Track deliverables, throughput, and quality metrics using Sheets or Excel . Report program status clearly to stakeholders.
• Evaluate expert submissions and quality trends. Identify root causes of quality issues and provide clear, written feedback to elevate team standards.
• Flag risks and blockers early. Propose solutions and drive them to resolution with research, product, and operations partners.
• Collaborate with research and product partners and other subject matter experts to ensure consistency and accuracy in training data.

Qualifications

Must-Have

• Experience as an Expert Program Manager (EPM), program lead, or team lead on AI training data, human data, or model evaluation projects.
• 3+ years of experience leading or coordinating large contributor or expert teams against deadlines and quality standards.
• Demonstrable career progression (e.g., Expert Contributor to Reviewer to Team Lead to Program Lead or Expert Program Manager).
• Ability to engage reliably for at least 40 hours/week during weekdays.
• Strong written communication skills and the ability to explain complex guidelines and quality decisions clearly.

Preferred

• Prior experience on Mercor projects.
• A degree in a STEM field.
• Advanced spreadsheet skills ( Sheets or Excel ), working knowledge of SQL , and some coding experience.
• People leadership experience, including managing large groups of contributors or experts.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check:
• For any help or support, reach out to: View email address on ziprecruiter.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.