Case Manager - Bilingual Korean/English

Schedule: Full-Time, 35 hours/week (Monday-Friday) Hours: 9:00 AM - 5:00 PM or 8:00 AM - 4:00 PM (based on departmental needs) Position Summary We are seeking a compassionate and organized Bilingual Case Manager (Korean/English) to provide assessment, service coordination, advocacy, and counseling services to geriatric clients within the community. The ideal candidate will have experience working with older adults, strong communication skills, and a commitment to helping clients access community resources and benefits. Key Responsibilities Conduct client intake, assessments, and ongoing case management services. Provide advocacy, crisis intervention, information and referral services. Perform in-home assessments and evaluate client needs. Assist clients with accessing community resources, benefits, and support services. Maintain accurate client records, documentation, and statistical reports. Coordinate care with supervisors, nurses, and other healthcare professionals as needed. Develop and maintain relationships with community agencies and service providers. Participate in training sessions, seminars, departmental meetings, and supervisory sessions. Keep supervisors informed of client needs, concerns, and service-related issues. Ensure compliance with HIPAA, OSHA, Compliance, IT Security Awareness, Sexual Harassment Prevention, and other mandatory training requirements. Support organizational goals through excellent customer service and professional conduct. Perform additional duties as assigned. Qualifications Required Bachelor's Degree in Social Work or a related field such as: Human Services Public Health Counseling Criminal Justice Behavioral Sciences Biology or other related disciplines Bilingual proficiency in Korean and English (spoken and written). Minimum of 1 year of related experience in case management, social services, healthcare, community outreach, or a similar field. Strong communication, interpersonal, and active listening skills. Proficiency with Microsoft Office Suite and general computer applications. Ability to multitask, work independently, and maintain attention to detail. Authorization to work in the United States without sponsorship. Preferred Experience working with seniors, older adults, geriatric populations, or NORC (Naturally Occurring Retirement Communities) programs. Fully onsite position in Fresh Meadows, NY. Office-based environment with regular phone and computer usage. Local travel using public transportation may be required. Interview Process Initial phone interview with Talent Acquisition. Candidates will have the opportunity to visit and view the office during the interview process. #J-18808-Ljbffr