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Senior Business Systems Analyst, Finance

Gallagher Benefit Services, Inc.

Senior Business Systems Analyst

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

The GB Finance Controls Team, a vital component of the Finance department reporting to the Chief Financial Officer (CFO), is seeking a dynamic and adaptable professional to join our team. Our team is structured around three core pillars: GB Controls, Client Controls, and Finance Systems Projects and Transformation. The GB Controls pillar focuses on ensuring compliance with the Sarbanes-Oxley Act (SOX) and the Financial Policy Manual, auditing financial and operational controls, and optimizing revenue processes. The Client Controls pillar is responsible for the safeguarding of client-related financial activities, including maintaining System and Organization Controls (SOC) compliance and managing the internal fraud program. The Finance Systems Projects and Transformation pillar drives the evolution and enhancement of finance systems, leading projects that transform and modernize financial operations. Our team collaborates extensively with other areas within GB Finance and works cross-functionally with departments such as Claims Operations, Client Services, IT, and Legal. We present findings and strategic recommendations to senior and executive leadership, playing a crucial role in driving informed decision-making and fostering organizational improvements.

Join us in strengthening the overall control environment and ensuring robust financial governance and operational excellence. We are seeking a highly skilled and motivated Senior Business Systems Analyst to join the Finance Systems Projects and Transformation pillar of the GB Finance Controls team, reporting to the AVP of Finance Systems. The successful candidate will serve as a trusted bridge between Finance and IT, owning end-to-end system requirements, impact analysis, testing, and delivery, while ensuring alignment with broader departmental and company objectives. This role will also support the Finance Systems mandate through strategic thinking, independent execution, strong governance, and enterprise-level influence.

· Serve as a subject matter expert (SME) for finance systems

· Build strong relationships at all levels across the organization, particularly within finance and operations

· Troubleshoot and resolve system-related issues and data discrepancies; serve as a point of escalation for complex system support needs.

· Analyze financial systems performance, configurations, and workflows to identify opportunities for improvement.

· Collaborate with finance users to gather business requirements, document system needs, and recommend solutions or enhancements.

· Support finance processes such as month-end close, reconciliations, and financial reporting by ensuring systems are functioning properly and efficiently.

· Assist in testing and validating changes, patches, upgrades, and new functionality across financial platforms.

· Work with IT or vendors on system configuration, data integration, and technical issue resolution.

· Maintain user roles, permissions, and security controls to ensure proper access and compliance.

· Develop user documentation, training materials, and provide training and support to finance teams.

· Support projects such as new system rollouts, automation initiatives, and reporting enhancements.

Required: Typically requires a University Degree and minimum 5 years of prior relevant experience, or equivalent experience. Bachelor's degree in Finance, Accounting, Information Systems, or a related field. 5+ years of experience supporting or analyzing financial systems in a business environment. Proven ability to manage cross-functional projects and lead teams. Strong written and verbal communication skills required Experience with process flows and process narrative documentation Ability to compile and analyze complex data

Preferred: Strong understanding of finance and accounting processes Knowledge of SOX compliance, internal controls, or audit support. Experience in the Insurance Industry and/or with Third Party Service Administrators• Communication and stakeholder mgmt Data analytics and reporting Data cleaning, structure, and mgmt Capacity mgmt and prioritization Business/insurance acumen IT processes and systems

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Vacancy posted 3 days ago
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