Product Support Group Engineer

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?Do you thrive when solving problems on your own or as part of a team? Are you passionate about helping others succeed? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?Your new role: TRUMPF Product SupportProvide high-quality technical assistance via phone to customers and Field Service Engineers to ensure optimal sheet metal equipment performanceDocument customer machine information and technical conditions and make improvement suggestionsWork within a cross functional team that includes applications, sales, engineering, or production for excellent customer serviceWhy TRUMPF is right for youAt TRUMPF, you can develop your career by working on a wide range of innovative products across many exciting technologiesYou have the opportunity to continuously grow within your existing role and be rewarded for itWe are an international company, offering employees opportunities in the U.S. and around the globe We are a family-owned business with a long-term strategy. We care about all the members of our teamYou should beFlexible, professional, curious, and bold!A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulicsFocused on customer service and qualityTechnologically savvy and experienced in software and file managementEngineering degree not requiredIn return we offerCompetitive salaryA generous benefits package that includes medical, vision, dental, 401K plans, and parental leaveOpportunities to advance and further your careerTRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at View phone number on click.appcast.io or at View email address on click.appcast.io. This contact information is for accommodation requests only and can not be used to inquire about the status of application.SummaryLocation: Farmington, CTType: Full time