Health Unit Coordinator: South 7 Medical Intensive Care Unit

About This Position The Health Unit Coordinator (HUC) is assigned to help coordinate an efficient customer care unit by providing prompt, accurate and courteous processing of information. Performs reception and clerical activities and works to maintain unit workflow for staff, physicians, customers and families. Participates in the execution of Patient Safety goals including customer privacy, accuracy of customer identification, improving the effectiveness of communication among caregivers, and responding to customer alarms by alerting appropriate staff. Education High school graduate or GED required. Completion of a Health Unit Coordinator Program or Medical Secretary Program preferred. Experience Minimum of two years of experience as a Health Unit Coordinator, Medical Secretary, or related role in a hospital setting required. Recent education (HUC, Medical Secretary Program, or similar) will be considered in place of experience. Detail oriented. Excellent time management skills. Ability to prioritize and organize tasks in a fast‑paced environment and handle high‑stress situations. Basic knowledge of medical terminology. Ability to collect data and write reports and correspondence. Legible handwriting required. Strong customer service skills and ability to deal with stakeholders with respect and in a courteous and positive manner. Strong keyboarding skills. Skill in use of computer applications to include the Microsoft Office applications: Word and Outlook; and Electronic Health Record (EPIC preferred) is required. Strong communication and telephone skills. Ability to establish effective relationships with health care team members. Proficiency with written and spoken English language sufficient to perform the essential functions of the position. Benefits Health & Welfare Benefit Packages 401k Retirement Match or Pension Plan, based on workgroup eligibility Generous Paid Time Off (PTO) Plans Adoption Reimbursement up to $3,000 per child Child Care Discount Program with New Horizon 10% off weekly childcare tuition Education/Tuition Reimbursement 24/7 Fitness Center Access for all benefit eligible team members Public Student Loan Forgiveness program (eligible for most part‑time and all full‑time positions) Location North Memorial Health includes Robbinsdale and Maple Grove hospitals and a network of 23 clinics across five counties. Robbinsdale Hospital is a 385‑bed Level1 Trauma center, and Maple Grove Hospital is a 134‑bed facility recognized for Women and Children Care. Compensation Salary Range: NC13 ($22.65 - $29.19) based on experience. Schedule Hours per two‑week pay period: 60 Shift: Days 12 hours Weekend Requirement: Every 3rd weekend Additional Details Work Group: Non Contract Call Requirement: None Remote or On‑site: On‑site FLSA Status: Non‑Exempt Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full‑time basis. Work visa sponsorship is not available for this position. #J-18808-Ljbffr