Director of Facilities

Director of Facilities

Position Title: Director of Facilities

Reports To: Chief Operations Officer

FLSA Status: Full time - Salaried, exempt as defined under Fair Labor Standards Act

Location: Sanford Administration

Content Last Revised: 07/14/2026

Organization Overview

The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone.


JOB SUMMARY

This position combines hands-on facility maintenance with leadership and operational management. The role is responsible for maintaining safe, clean, compliant facilities while leading maintenance and custodial personnel, coordinating vendors, managing budgets and inventory, supporting multi-site operations, and ensuring excellent service to patients and staff.

The Interim Director of Facilities ensures that the buildings, equipment, and utilities are maintained in good working order, and the facilities and grounds are properly maintained in accordance with company and facility policies and state and federal regulations. The Interim Director will promote a safe and efficient team within a diverse and inclusive organization. The Interim Director will oversee the Facilities and Custodial Departments. This is not a remote position.

Key Responsibilities

• Maintain a transparent, effective relationship with the Executive and Senior Leadership Team by supporting the organization's activities

• Foster an environment and culture that focuses on fulfilling the company's mission, vision, and values
• Serve as a member of the Director and Senior Leadership Team

• Oversee the safe, efficient, and clean operation of all facilities and locations.
• Optimize space utilization, operational costs, employee experience, and energy efficiency through data-driven decision-making
• Maintain facility records, including floor plans, site drawings, square footage, emergency evacuation maps, etc.
• Ensure compliance with OSHA, life safety, fire safety, security, cleaning, and facility-related regulatory requirements
• Oversee the building access key management system
• Work with members of the Leadership Team to secure access and access control at all sites (Including badge readers, security cameras, monitoring systems, monitoring contracts, etc.)
• Coordinate furniture, equipment relocations, cleaning projects, and facility improvement projects
• Conduct facility inspections and promptly address safety hazards and maintenance concerns
• Maintain equipment, supply, custodial, and facility inventories
• Direct preventive and corrective maintenance programs for all facilities and building systems
• Manage contracts and relationships with facilities and custodial-related vendors, external service providers, and community facility owners for proper compliance and expected preventative service levels (HVAC, fire and life safety systems, electrical, plumbing, generators, elevators, landscaping, pest control, waste management, etc.)
• Oversee maintenance work orders and service requests through the organization's ticketing system
• Conduct routine facility inspections and ensure compliance with applicable codes, regulations, and organizational policies
• Ensure adequate staffing, tools, parts, and supplies to support maintenance and cleaning operations
• Align custodial operations with infection control and compliance standards
• Maintain a qualified and approved vendor network
• Oversee maintenance, safety, compliance, and cleanliness of all company vehicles and mobile units
• Implement preventive maintenance programs for fleet assets, including mechanical, HVAC, electrical, generator, plumbing, engine, and fire safety systems
• Manage fleet-related vendors, service contracts, inspections, and maintenance schedules
• Ensure all vehicles and mobile units comply with applicable laws, regulations, and company standards
• Utilize fleet and vehicle monitoring systems (Bouncie) to promote safe driving practices, monitor compliance with organizational policies, and support risk management efforts
• Provide fiscal oversight of facility, custodial, fleet, maintenance, and capital project expenditures by developing, managing, and monitoring budgets to ensure responsible and cost-effective use of organizational resources
• Review expenditures to ensure cost-effective use of resources
• Evaluate vendor proposals and provide recommendations for repairs, replacements, cleaning projects, and capital projects
• Assist with departmental budget development, grants, contracts, and funding applications as needed
• Lead facility construction, renovation, expansion, and improvement projects from planning through completion
• Coordinate team member schedules for any after-hours work, weekend maintenance or cleaning, or special events that may be scheduled
• Coordinate project stakeholders, vendors, timelines, budgets, and regulatory requirements
• Partner with leadership to develop, implement, and maintain emergency management, business continuity, and disaster recovery plans
• Develop and maintain facility safety policies, procedures, and standard operating procedures related to emergency management
• Maintain Safety Data Sheets (SDS) and ensure staff training on hazard communication and safe material handling
• Coordinate emergency preparedness activities and life safety testing
• Support organizational continuity of operations (COOP) planning and response efforts.
• Coordinate emergency facility response activities during natural or man-made disasters
• Serve as a member of the Leadership Team and support the organization's mission, vision, and values
• Supervise facilities, maintenance, fleet, and field-based personnel. Provide coaching, performance feedback, and professional development
• Conduct regular one-on-one meetings, set team priorities, and oversee scheduling, paid time off (PTO) approvals, and timekeeping
• Support operational site visits, accreditation surveys, and regulatory audits.
• Develop and maintain policies, procedures, and operational standards related to facilities, maintenance, fleet, custodial, and safety functions
• Foster partnerships and collaborative relationships that support organizational objectives
• Travel as necessary using personal vehicle (must maintain current auto insurance at own expense)
• Other responsibilities as assigned

Essential Functions

• Problem Solving
• Project Management
• Customer Service
• Verbal Communication
• Written Communication
• Leadership
• Professional Judgement
• Planning/Organizing
• Adaptability
• Initiative
• Innovation
• Administration/Operations
• Strategic Planning
• Financial Management
• Managerial Skills
• Vision

Minimum Qualifications

• Education:
  • Associate's degree preferred
  • High School Diploma or trade/vocational certificate required

• Experience:
  • Minimum of five (5) years' facilities management experience preferred
  • Minimum of two (2) years' experience in a supervisor role preferred
  • Advanced proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint)

• Licenses or Certifications:
  • Active Florida driver's license

• Criminal Background Clearance:
  • True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures.

Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above.

DRUG/ALCOHOL SCREENINGS

A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination.

WORK ENVIRONMENT

• The employee is subject to prolonged periods of sitting at a desk and working on a computer.
• The employee is subject to perform repetitive hand and wrist motions.
• The employee is frequently required to stand, walk, talk, and hear.
• The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to fifty (50) pounds.
• The employee is required to use close vision, peripheral vision, depth perception, and adjust focus.
• A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position.

CORE COMPETENCIES

Mission-Focused : Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals.

Relationship-Oriented : Understands that people come before process and is essential in cultivating and managing relationships toward a common goal.

Collaborator : Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement.

Results-Driven : Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact.

Brand Steward : Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization.

Visionary : Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation.

Team-Builder : Fosters commitment, trust, and collaboration among internal and external stakeholders.

Business Acumen : Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization.

Network-Oriented : Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy.

SELECTION GUIDELINES

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.