Technical Writer

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

The Senior Technical Writer is responsible for producing high-quality documentation that contributes to the overall success of our products.

Specific responsibilities include:

• Working collaboratively with product managers, developers, network engineers, and solution architects to obtain an in-depth understanding of the products, solutions and documentation requirements.

• Planning, developing, maintaining, coordinating, organizing, and managing documentation, Contract Data Requirements List (CDRL) for multiple Technical Data Packages (TDP), training documentation, operational procedures, and manuals.

• Researching, developing, and documenting technical design specifications and test plan documentation.

• Writing easy-to-understand user interface text, online help, and developer guides.

• Producing electronic documentation in addition to hard copy manuals.

• Creating tutorials to help end-users use a variety of applications, hardware, and software.

• Producing high-quality documentation that meets applicable standards and is appropriate for its intended audience.

• Maintaining a comprehensive library of technical terminology and documentation.

• Analyzing documents to maintain continuity of style of content.

• Managing updates and revisions to technical literature.

• Analyzing existing and potential content, focusing on reuse and single-sourcing opportunities.

What we’re looking for...

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience in technical writing of documentation (e.g., SOPs, CONOPS, test plans, testing documentation, training documentation, technical solution documents, product and service descriptions).

• Ability to obtain a Top Secret SCI Clearance and pass a Polygraph as a condition of employment.

Even better if you have one or more of the following:

• Bachelors of Science degree in Computer Science, Engineering, or equivalent with a minimum of three years of experience.

• The ability to deliver high-quality documentation requiring a particular attention to detail.

• The ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

• Excellent writing skills in English.

• Proficiency in Microsoft Office.

• The ability to prioritize and multi-task.

• Basic familiarity with the Systems Development Life Cycle (SDLC).

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.