District Account Manager

About Alton Lane

Alton Lane is an exciting and fresh face in the menswear space. While we are rooted in heritage, we are built for sustainability, and propelled by industry leading technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting technology. Today, we are able to offer the broadest range of custom tailored menswear with the quickest turnaround time in the market due to our innovative Alton Lane For You technology. Part AI, part algorithm, all parts innovative, our AL4U technology is a true differentiator in the market.

Headquartered in Richmond, VA, we have 6 showroom locations across the US and a growing presence in top menswear department stores, including Dillard’s, Nordstrom, Saks Fifth Avenue, Macy’s and more.

While we take what we do seriously, we do not take ourselves too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun. We are quickly expanding and are building our team out with A players. If this is you, please apply!

You’ll learn, develop and grow by serving others, building long-term relationships—with customers and colleagues—and achieving inspiring results. We’re excited to meet you!

Check out our Instagram and company websites to learn more about who we are.

Position Overview:

This role will be our representative for 32 Dillard's Stores located throughout the Central District - this is a multi-state District. We need our next Team member to be based in the Little Rock, AR area.

As a District Account Manager for Alton Lane, you will be a key player in Alton Lane’s partnership with one of America’s most successful retailers, Dillard's. You will play a critical role in achieving regional sales growth and enhancing the performance of Alton Lane within Dillard's stores. You will be responsible for onboarding, training and motivating Dillard's store associates onto the Alton Lane For You platform, driving sales initiatives, leading field marketing & merchandising efforts, and providing exceptional customer support across an entire District. Your ability to build strong relationships and navigate complex stakeholders will be essential in ensuring the success of the partnership. This position requires frequent travel within the District.

Responsibilities:

1) Achieve Sales Growth Targets:

Drive Alton Lane District sales growth.

Increase average Alton Lane sales per store.

Ensure Alton Lane sales never fall below a target threshold.

Enhance average Alton Lane sales per associate within your District.

2) Train and Develop Dillard's Store Associates:

Deliver effective training sessions, achieving high satisfaction scores from Dillard’s associates.

Educate Dillard's associates on the value proposition of the Alton Lane brand, product knowledge, and market leading technology.

Identify super users per store, partner in their training program, and engage in their training to create advocates for Alton Lane.

Develop a target number of super users who outperform the average associate in terms of sales.

3) Lead Sales Initiatives within the District:

Motivate and influence Dillard's store associates to prioritize Alton Lane and increase sales.

Help develop sales tools, ongoing support tactics, and innovative ideas to educate and motivate Dillard’s store associates.

Partner to create a District promotion calendar, District sales initiatives, and execute them to achieve a targeted sales lift percentage period over period.

Identify best practices across the District and share them with all stores.

Regularly visit stores, establish a strong presence, and build relationships with Dillard's sales associates.

To Alton Lane, Dillard’s is family. Building and fostering this level of relationship with your District is key to your success.

4) Lead Field Marketing Efforts:

Partner with Alton Lane’s internal team for marketing and sales collateral, including promotional and educational materials for the District.

Increase Alton Lane brand awareness among menswear associates and Dillard's customers.

Differentiate the Alton Lane brand from competitors within Dillard's.

Conduct competitive intelligence to stay informed about competing brands, promotions, and estimated performance in the District.

Understand the Alton Lane/Dillard's consumer, decision drivers, and value proposition.

5) Provide Exceptional Dillard's Customer Support:

Be highly accessible and responsive to all Dillard's requests.

Address all Dillard’s initiated questions within the same working day.

Be the best advocate you can be for your entire Dillard’s District team.

6) Navigate Complex Stakeholders:

Effectively navigate the Dillard's structure, building strong relationships with the District Director, store managers and sales associates alike.

Act as a connector and conduit between Alton Lane corporate and Dillard's, prioritizing the customer while maintaining alignment with company objectives.

Cultivate strong and trusting relationships with Alton Lane & Dillard’s stakeholders alike.

Qualifications :

• Bachelor's degree in business, marketing, or a related field (or equivalent experience).
• Proven experience in sales, training, field marketing, or related roles.
• Strong understanding of the retail industry, particularly menswear.
• Excellent communication and presentation skills.
• Ability to motivate and influence others.
• Exceptional problem-solving and decision-making abilities.
• Strong organizational and time management skills.
• Flexibility to travel frequently within the region.
• Ability to build and maintain strong relationships with stakeholders.
• Self-motivated, proactive, and results-oriented.

Compensation is a base of $60,000 plus uncapped 3% commission on all Alton Lane sales at the 32 Dillard's locations in the Central Districts. We also offer a full benefits package and cover all costs of travel within the District.

Join our team and contribute to the growth and success of Alton Lane's partnership with Dillard's. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development and advancement.

Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.