Staff Software Engineer

Staff Software Engineer

Location: Eden Prairie, MN

This staff engineering role will help our team to research, develop, maintain, enhance, and customize platform software solutions – including printer drivers and developer SDKs – that power HID's Secure Issuance FARGO printers and laminators so that they continue to be the most innovative and compelling solutions in the marketplace. This role requires a variety of analysis and programming tasks as noted in the Duties sections below.

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

Secure Issuance, part of HID Global, offers the world's broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years, organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation.

As Our Staff Software Engineer, You'll Support HID's Success By:

• Analyzing and evaluating platform software solutions requirements; collaborating with colleagues and customers to gather and define product requirements
• Assisting in product design and architecture development
• Designing, developing and maintaining platform software solutions to satisfy documented requirements
• Facilitating and assisting in the task estimation process
• Working and communicating in a cross-functional team environment comprised of firmware engineers, electrical engineers, mechanical engineers, quality assurance engineers, product line managers, and customer support representatives, etc.
• Investigating and analyzing reported defects to resolve them in a timely manner
• Proactively providing status, raising issues, and communicating necessary information to appropriate team members on a regular basis
• Preparing, presenting, and participating in technical discussions and code reviews
• Contributing to the continued development of processes to improve the efficiency and quality of development projects; assist in formulating standards and development practices to improve our development processes
• Working with all departments to continuously improve product, process, workflow, and customer experience
• Making recommendations and assisting in the implementation of new processes and tools
• Consult with other engineers to evaluate interfaces between platform software solutions, embedded solutions and hardware and operational & performance requirements of the overall system

Your Experience And Background Include:

• 7-10+ years of platform software solutions development experience preferred with a variety of integrated development environments primarily utilizing object-oriented programming using C, C++ or C#
• Bachelor's degree from an accredited four-year college or university (CS, EE or relevant engineering discipline)
• 7+ years of related experience, or work equivalent
• Familiarity with Windows API, DevExpress, and XML is a plus
• Linux experience is a definite plus
• Working with USB and/or Ethernet devices beneficial
• Working knowledge of source code management and configuration (Git)
• Jenkins familiarity is a plus
• Strong understanding of development processes, principles and objectives
• Experience in development through the entire life-cycle including design, architecture, and implementation
• Experience with implementation of security protocols and secure implementation of cryptographic techniques, and the documentation of the security aspects of system design and implementation is highly desired
• Proven analytical, planning, problem solving and decision-making skills
• Excellent written and verbal communication skills for both a technical and non-technical audience; comfortable with direct communication with all levels of technical and business resources
• Excellent organizational and time management skills with the ability to handle multiple tasks simultaneously
• Interested in the challenge, excitement, and responsibility of a fast-paced, growth environment; desire and ability to learn and apply new skills and technologies quickly
• Experience with working in a highly collaborative and dynamic multi-team environment
• Must be able to perform troubleshooting, development work in a consistent and logical manner
• Highly motivated, results-oriented, self-starter
• Ability to effectively balance personal and professional life
• Ability to effectively communicate in the English language verbally and in writing
• Ability to read and interpret technical journals, specifications, international technical standards, etc
• Proficient in Microsoft Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, etc.
• Utilizes active listening skills during customer (internal and external) interactions
• Follows through in a timely manner on expectations which have been agreed upon and set
• Applies experience to anticipate customer needs and desires and influence world-class solutions
• Uncompromising when it comes to developing and providing nothing but quality solutions
• Experience with Agile methodologies; JIRA experience a plus
• Knowledge of the Scaled Agile Framework (SAFe) desired

What We Can Offer You:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why Apply?

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.