Order Management Specialist
Stadler Rail AG
Stadler offers a wide range of international career opportunities. Here you get the chance to expand your potential, take on meaningful responsibilities, and deliver outstanding performance within dedicated teams. We are looking for motivated individuals who want to shape the mobility of tomorrow with us. Are you ready to achieve great things with us?
HOW YOU CAN MAKE AN IMPACT
The Order Management Specialist at Stadler US is responsible for ensuring the timely availability of materials and components required for railway vehicle production. Serving as a key liaison between Supply Chain, Production, Procurement, Logistics, and Suppliers, this role drives material readiness to support manufacturing schedules and delivery commitments. The Order Manager proactively addresses material shortages, coordinates supplier deliveries, optimizes inventory levels, and aligns supply with production demand to ensure efficient, cost-effective, and high-quality operations.
Key Activities
- Monitor and analyze the Missing Part List (MPL) to identify material shortages, supply risks, and potential production impacts.
- Lead cross-functional MPL review meetings to drive timely resolution of missing or delayed materials.
- Collaborate with Procurement, Logistics, Production, Engineering, and Suppliers to resolve material shortages and mitigate supply chain risks.
- Ensure all required materials are available to support production orders and prevent assembly delays.
- Drive corrective actions and escalation processes to resolve bottlenecks that could impact manufacturing schedules and customer deliveries.
- Participate in FSK (Production Control/Scheduling) meetings to align material availability with production requirements and final assembly schedules.
- Collaborate closely with Production Planning and Manufacturing teams to support production sequencing and milestone achievement.
- Communicate material risks and develop mitigation strategies to minimize disruptions to production schedules.
- Ensure material flow supports production priorities and customer delivery commitments.
- Manage supplier delivery schedules based on changing production demands and operational priorities.
- Execute expedited delivery actions ("push-in") for critical components that may impact production timelines.
- Coordinate delayed delivery actions ("push-out") for non-critical components to optimize inventory levels and warehouse capacity.
- Monitor supplier performance and proactively address delivery issues to ensure schedule adherence.
- Partner with suppliers and logistics team to improve delivery reliability and material availability.
- Lead inventory management initiatives focused on inventory reduction, and warehouse optimization.
- Balance supply and demand to maintain optimal inventory levels while preventing material shortages.
- Identify and reduce excess, obsolete, and slow-moving inventory.
- Build strong partnerships with Engineering, Procurement, Production, Logistics, Warehousing, and Project Management teams.
- Facilitate discussions, communicate priorities, for material-related action items.
- Support process improvement initiatives that enhance material planning, supply chain performance, and production readiness.
- Contribute to operational excellence by identifying opportunities to streamline workflows and improve supply chain responsiveness.
QUALIFICATIONS
- Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Finance, or a related field.
- 2 to 5 years of experience in order management, materials planning, logistics, supply chain operations, or a related manufacturing environment.
- Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office applications, particularly Excel.
- Ability to quickly learn and effectively utilize new software systems and business processes.
- Experience within railway, automotive, heavy equipment, or other industrial manufacturing environments.
- Experience managing material shortages, supplier escalations, and expedited deliveries.
- Experience supporting inventory reduction, stock optimization, and warehouse management initiatives.
- Experience using ERP systems such as INFOR, SAP, or similar enterprise platforms.
- Strong analytical skills with the ability to interpret data, identify trends, and implement solutions.
- Ability to anticipate supply chain disruptions and develop contingency plans.
- Proven ability to collaborate effectively across Engineering, Procurement, Logistics, Planning, Manufacturing, and Supplier organizations.
YOUR CONTACT PERSON
Niki Waite
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