Pharmacy Technician

Pharmacy Technician - Bilingual: Spanish and English

Job Type: Full-Time Schedule: Monday - Friday Hours: 8:00 am - 4:30 pm Work Location: New Carlisle Community Health Center; 106 N. Main St. New Carlisle, Ohio 45344

About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care.

Join our Team! Are you passionate about providing exceptional patient care and supporting a high-performing pharmacy team? At HPWO Pharmacy Department, we're looking for dedicated, certified Pharmacy Technicians who are committed to quality, accuracy, and compassionate service. Join a collaborative and professional environment where your skills are valued and your growth is encouraged. You'll work alongside experienced healthcare professionals, support critical medication services, and play a vital role in improving the health of our diverse community. If you're detail-oriented, thrive in a fast-paced setting, and want to make a meaningful difference every day we'd love to hear from you. Come grow with us and be part of a team that cares.

Compensation and Benefits Offered:

• Paid Time Off (PTO) Accrued per pay
• Insurance (Medical, Dental, Vision, and Life)
• Paid Holidays 7 paid holidays
• 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
• Annual Reviews and Increases
• Mileage Reimbursement Work related travel
• Employee Assistance Program
• Referral Bonus Earn more by expanding our team
• Training Opportunities
• Eligible to apply for the Emerging Leaders Program after 1 year of service

Qualifications:

• HS Diploma or GED required
• National Certification as Pharmacy Technician Preferred
• No felony charges on record

Skills/Abilities:

• CPR-BLS (basic life support)
• Speak Spanish and English
• Professional demeanor.
• Ability to respect confidentiality of patient data.
• Strong communication skills.
• Knowledge of insurance and third-party payment systems preferred.
• Ability to work as a team member.
• Ability to type at least 35 wpm.
• Computer experience.
• Knowledge of medication brand and generic names.
• Ability to work with a culturally diverse group of people.
• Must be willing to work flexible hours as required by position.

Essential Functions and Basic Duties:

• Stay knowledgeable on current pharmacy software operations and functionality to promote efficient and quality workflow in the dispensing pharmacies.
• Helps patients who are dropping off or picking up prescription orders.
• Creates and updates patient health and insurance information in the computer.
• Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance with local state, federal, and company regulations.
• Communicates with insurance carriers to obtain payment for prescription claims.
• At point of sale, verifies that customer receives correct prescription(s).
• Completes medication stock orders, place orders on shelves, and verifies all associated paperwork.
• Enters prescription details into a patient's profile, selects correct medication and strength, places in appropriate container, and applies label before referring to a pharmacist for review.
• Answer telephone calls.
• Performs manipulative, nondiscretionary functions associated with the practice of pharmacy.
• Compound oral solutions, ointments, and creams; prepare bulk medications.
• Maintain an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into practice.
• Assists in training new employees.
• Maintains knowledge of loss prevention techniques.
• Responds to client/family/caregiver needs.
• Responds to crisis situations according to policy.
• Utilizes supplies in a cost-effective manner.
• Utilizes on-going assessment skills.
• Participates in Quality Improvement activities.
• Demonstrates effective communication skills.
• Establishes and maintains professional working relationship with other members of the health care team.
• Participates in planning and problem solving.
• Participates in continuing education and professional growth.
• Attends staff meetings.
• Maintains knowledge of and complies with HPWO policies and procedures.
• Assists with seasonal programs as needed.
• Assists other team members.
• Processing of RxAssist orders thru the QS1 system.
• Documenting, ordering and intake of RxAssist orders.
• Knowledge of RxAssist process at HPWO.
• Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, Medicare D guidelines, and other State and Federal laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor or suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices.
• Ability to temporarily staff any service location of the HPWO Pharmacy Department in the event of staff shortages, while being compensated for travel between the primary work site and the temporary work site.
• Immediately notify Pharmacy Site Supervisor of any instances that may affect the status of this individual's license to practice in the state of Ohio or meet the standards of conduct of HPWO.
• Completes all other duties as necessary within the scope of this position as requested by the Pharmacy Site Supervisor.

Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.

Health Partners of Western Ohio