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Business Office Manager (BOM)

Aperion Care Wilmington

Business Office Manager

Parkview Healthcare is actively hiring a Business Office Manager to support billing, collections, and financial operations within the facility. The Business Office Manager plays a critical role in maintaining accurate resident accounts, managing payor sources, and ensuring timely reimbursement. As a Business Office Manager, you will work closely with the Central Billing Office, residents, and families to support financial processes and compliance.

What We Offer

Compensation: Salary Negotiable

Benefits

  • Health, Dental, Vision and Life Insurance
  • 401(k)
  • Paid Time Off (PTO)
  • Employee Assistance Program (EAP)

Schedule and Employment Type

  • Full-Time Days (8AM - 4PM)

Key Responsibilities

  • Manage resident accounts and business office operations as the Business Office Manager
  • Handle collections and accounts receivable, ensuring timely follow-up on outstanding balances
  • Coordinate billing and payment processes including Medicare, Medicaid, Managed Care, and Private Pay
  • Maintain and track Medicaid Pending cases and follow up for approval and reimbursement
  • Manage resident trust accounts, including accurate tracking, deposits, and disbursements
  • Work closely with the Central Billing Office to resolve claims, denials, and payment issues
  • Maintain accurate financial records, census data, and required reports
  • Assist residents and families with billing questions, statements, and financial documentation
  • Ensure compliance with all federal, state, and facility financial policies and procedures

Qualifications

  • Prior experience in a Business Office Manager or healthcare billing role required
  • Long-term care / skilled nursing experience required
  • Strong knowledge of:
    • Medicare
    • Medicaid
    • Managed Care and insurance billing
    • Medicaid Pending processes
  • Experience with collections and accounts receivable required
  • Experience managing resident trust accounts preferred
  • Strong organizational, communication, and problem-solving skills
  • Ability to work in a fast-paced healthcare environment

If you are a Business Office Manager with strong experience in healthcare billing, collections, and payor systems, apply today to join the Parkview Healthcare team.

Vacancy posted 18 hours ago
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