Shift Manager

Our Vision – Great People, Great Food in a Fun Family Environment is our Vision. Description Lead and motivate a team of employees to ensure customer satisfaction, quality product delivery, and operational excellence. Ensure that all policies and procedures are followed by the company standards. Monitor employee performance and provide feedback on areas for improvement. Train new hires and existing staff on proper food preparation techniques, safety protocols, and best practices in customer service. Manage the daily operations of the restaurant, including scheduling shifts, assigning tasks, and monitoring inventory levels to ensure optimal efficiency. Maintain a clean and organized work environment, ensuring compliance with health and safety regulations. Handle customer complaints and inquiries in a professional manner. Process payments and handle cash transactions accurately and efficiently. Oversee the opening and closing of the restaurant, ensuring that all equipment is properly shut down and secured. Develop strategies to increase sales and profitability. Analyze financial data to identify trends and opportunities for cost savings. Create weekly reports detailing sales figures, labor costs, and other key metrics. Requirements A high school diploma or equivalent. Previous experience in a supervisory role is preferred but not required. Excellent customer service and communication skills, ability to work in a fast-paced environment, flexibility to work nights, overnights, and weekends, and a valid driver’s license are required. Skills Sales and Marketing : Generate revenue, sell products and services, and develop marketing strategies to promote the restaurant. Leadership : Supervise and direct team members, ensure tasks are completed safely, and train new employees. Conflict Resolution : De‑escalate situations and resolve customer complaints and employee disagreements effectively. Staff Training : Provide clear instructions and constructive feedback to improve employee skills and encourage participation in training programs. Inventory Management : Track supplies, determine ordering needs, and manage inventory levels. Pay Rates Starting At $14.00 to $16.00 Per Hour. Perks & Benefits Hourly wage depends on experience and shift. Flexible scheduling: Full-time, part-time, breakfast, lunch, late nights, weekends. Free Uniforms. Full and part‑time availabilities. Free meals during your shift. 30% off your meals when you are off. Opportunities for career advancement. English classes to improve your language skills at no cost. Tuition Reimbursement. A culture that encourages teamwork and community involvement. Stability in a company that is continuously growing. #J-18808-Ljbffr