Fulfillment Specialist

Job Title

We are looking for someone with great attention to detail, a quick learner and energetic.

There will be considerable time spent walking & standing. Use of mail cart, postage meter, computer and a small scale for weighing packages.

There is free parking. Mailroom and/or copy center experience preferred. Job duties require physical agility and stamina.

Must be able to stand and walk for extended periods.

Strong reading and clerical skills are essential.

Able to readily learn complex processes.

Proficient with Windows-based PC use and Microsoft Outlook, Word and Excel.

Excellent attendance.

Able to occasionally lift up to 50lb boxes (with assistance available for heavier boxes).

Role & Responsibilities:

• Sorting of inbound US Government Client and inter-office mail and packages for a publicly held company.
• Hand collating printed materials and hand stuffing the printed pieces into envelopes.
• Interacting with internal "customers" and department representatives for mailing and shipping requests.
• Occasional cash handling for personal customer mailings/shipments.
• Distribution of mail/packages to various locations on the corporate campus using a mail cart.
• Operating a postage meter to apply postage to outbound mail.
• Utilize FedEx Ship Manager software for shipping requests.
• Staging of inter-office mail and packages for courier pick up to other company locations.
• Windows-based computer use for verifying mail recipients in corporate directory.
• Computer use for email (Outlook) correspondence and some required training courses.
• Considerable time spent walking & standing.
• Provides operations functions in a fulfillment center for one or more of the following areas: operates high volume printing equipment (segment 5) to produce large volume print jobs on a previously calibrated machine, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
• Provides copier maintenance and/or repair of customer site equipment.
• May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.
• May performs various building support functions related to meeting set ups and light maintenance.
• Runs high volume printing equipment, which may include high production in a mechanically sophisticated print environment and performs binding and finishing work.
• Has the ability to setup and run all applications on all equipment.
• Ensures convenience copiers are working properly, checking for quality via daily inspections.
• Clears paper jams and informs technicians of specific problems.
• Performs all repair service on customer copier equipment.
• Maintains records for management reports and inventories of supplies needed.
• Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Calculates charges for jobs performed and maintains some billing logs.
• Responds to and coordinates all service calls required by customer.
• May perform filing duties in conjunction with specific customer requests.
• Delivers completed jobs to pre-determined customer locations within and outside of the site.
• Maintains daily meter and service logs. May travel between customer's buildings.
• Answers customer questions regarding status or feasibility of job requests.
• Ensures upkeep of convenience copier areas by keeping neat and well stocked.
• Performs duties related to the shipping and receiving of materials. May perform meeting room and conference room set ups.
• May perform building occupant moves within assigned facilities. May perform re-lamping and light maintenance duties as assigned.
• May perform occasional cleaning duties as needed. May require periodic overtime on nights and weekends, including off-hour emergency response.
• Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
• Uses all copier equipment, calculator, fax machine, postage meter and some PC.
• Performs filing duties, which may include 'purging' and archiving old documents. Performs other duties as assigned.
• Other duties as needed.

Key Requirements:

• Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Calculates charges for jobs performed and maintains some billing logs.
• Responds to and coordinates all service calls required by customer.
• May perform filing duties in conjunction with specific customer requests.
• Delivers completed jobs to pre-determined customer locations within and outside of the site.
• Maintains daily meter and service logs. May travel between customer's buildings.
• Answers customer questions regarding status or feasibility of job requests.
• Ensures upkeep of convenience copier areas by keeping neat and well stocked.
• Performs duties related to the shipping and receiving of materials. May perform meeting room and conference room set ups.
• May perform building occupant moves within assigned facilities. May perform re-lamping and light maintenance duties as assigned.
• May perform occasional cleaning duties as needed. May require periodic overtime on nights and weekends, including off-hour emergency response.
• Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
• Uses all copier equipment, calculator, fax machine, postage meter and some PC.
• Performs filing duties, which may include 'purging' and archiving old documents.
• Performs other duties as assigned.