Family Resource Specialist

Under the general supervision of the Hopewell-Prince George Healthy Families Program Supervisor, conducts systematic, standardized screenings and assessments with parents prenatally or immediately following birth and refers families in need of extra supportive services to appropriate programs or agencies. Markets the program in the community via resource fairs, program contacts, and other sources. Responsibilities Conducts assessments/screenings with prenatal and post-birth families, determines families in need of extra supportive services, and meets with supervisor to review family status and plan appropriate service interventions (i.e., Hopewell-Prince George Healthy Families and/or other community resources). Makes appropriate referrals to community resources if needed, submitting any written materials to supervisor for approval prior to mailing. Serves as client advocate as required, demonstrating ability to successfully link client families with community resources. Accurately completes all paperwork required in a timely manner and submits to supervisor as required. Conducts community education activities and presentations as assigned. Accurately enters information into Casie in a timely manner. Organizes and manages all resource information such as flyers, pamphlets, booklets, etc. Establishes and maintains relationships with referring agencies in the community. Establishes and maintains relationships with other community agencies to whom we may refer clients for services. Attends regular staff meetings, team meetings, in-service training, and other meetings as required. Performs other related duties as assigned by supervisor. Minimum Education and Experience Bachelor’s degree in social work or related field preferred. Related education, training, and experience may be substituted for formal degree. Licenses and/or Certifications Infant mental health endorsement preferred. A valid Virginia driver’s permit, a workable automobile with appropriate insurance coverage. Knowledge Knowledge of family dynamics, child development, and community resources. Knowledge of issues related to maternal‑child health, infant mental health, and child abuse and neglect. Skills Demonstrated skill in interviewing and communicating with clients and professionals in the community. Basic computer and word processing knowledge. Critical thinking, complex reasoning, and analytical skills. Basic math. Organization and time‑management skills. Problem‑solving, customer service and communication (oral, written, and listening) skills. Abilities Ability to work effectively with people of diverse cultures and humility in successfully working with different background. Ability to plan effectively for client services. Willingness to engage in building reflective capacity (capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision). Demonstrates accuracy and an understanding of confidentiality of client records and need for follow up on issues with other community professionals and clients. Must pass a criminal and Social Services background check. Work Environment Work is generally performed in a moderately noisy location (e.g. business office, family homes, and light traffic), requiring regular use of motor vehicles, mechanical, and/or technical equipment, and observing general surroundings and activities. Worker may be exposed to extreme noise, irate clients, and to potentially dangerous people or situations. Work regularly requires exposure to outdoor weather conditions, frequently requires exposure to blood‑borne pathogens which may require the use of specialized personal protective equipment, and occasionally requires exposure to fumes, airborne particles, and/or toxic or caustic chemicals. Essential Physical Activities Stooping, crouching, walking, pulling, lifting, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, pushing, talking, standing, finger movement, repetitive motions, and depth perception. Typical weight handled up to 25 lbs. #J-18808-Ljbffr City-of-Hopewell