Senior Infrastructure Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This role applies deep familiarity with infrastructure and platform ecosystems to accurately interpret system behavior and translate complex technical signals into clear, actionable analytics and Power BI insights that support operational awareness and technology strategy.

The position supports Technology teams with the design, planning and operational analytics under Enterprise Infrastructure by acquiring, integrating, and analyzing data from infrastructure-adjacent, platform, and enterprise systems across cloud, hybrid, and on-premises banking environments.

Core Responsibilities

• Apply prior infrastructure engineering experience to accurately interpret platform, service‑level, and operational data

• Analyze complex data from enterprise and infrastructure‑adjacent sources to identify trends, risks, opportunities, and actionable insights

• Lead and contribute to large‑scale data and analytics initiatives by acquiring, integrating, and analyzing data across multiple systems

• Design, build, and maintain Power BI dashboards that provide visibility into infrastructure‑adjacent metrics, service health, and platform usage

• Translate complex technical and operational data into clear, management‑ready insights and recommendations

• Collaborate with systems engineers, cloud teams, data engineers, analysts, and business partners to deliver a holistic view of technology performance

• Monitor outcomes of implemented recommendations and provide follow‑up analysis and data‑driven adjustments

• Identify patterns or anomalies that may indicate infrastructure, platform, or data pipeline issues, and partner with responsible teams to investigate

• Ensure all data acquisition, analysis, and reporting comply with enterprise security, governance, and regulatory standards

Basic Qualifications

• Bachelor’s degree, or equivalent work experience

• At least 5 years of experience within a total information technology (IT) environment

• At least 10 years of experience with the design, development and support of technology infrastructure

Preferred Skills/Experience

• Advanced proficiency with SQL, Python, Excel, and Power BI for data querying, transformation, validation, reconciliation, and advanced analytics

• Advanced analytical skills with the ability to synthesize complex, multi-system and infrastructure-adjacent data into actionable insights

• Strong working knowledge of cloud, hybrid, and on-premises infrastructure ecosystems , including major platforms (e.g., Azure, AWS) and how to compute, storage, networking, APIs, and platform services generate and emit data

• Experience with data platforms, ETL / ELT processes, analytics platforms, and big-data environments, and how they integrate with underlying infrastructure

• Understanding platform observability concepts (e.g., performance metrics, capacity indicators, reliability signals, and service-health data) and how they are used analytically

• Understanding of process diagrams, process materials, data catalogs, data quality, governance, security, and compliance in regulated enterprise environments

• Experience using GitHub or version control tools in support of analytics, automation, or engineering-adjacent workflows

• Exposure to or exploration of AI-enabled analytics, automation, or intelligent agent capabilities

• Experience aligning infrastructure and platform insights to enterprise or technology strategy

• Strong comfort using data to support storytelling, decision support, and executive-level communication

• Demonstrated project or initiative leadership skills in cross-functional, technology-aligned environments

• Strong interpersonal, verbal, and written communication skills

This position is not eligible for visa sponsorship.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here ( .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.