Demand Listing Specialist

BH Management, LLC Job Post

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we've come and are ready to tackle what's next. Come join us!

Job Summary

The Demand Listing Specialist will be directly responsible for the manual listing, maintenance, and removal of homes in assigned markets across multiple platforms.

Essential Functions

• Post ready homes on external facing sites including the MLS(s) driving demand traffic to our homes from specific audiences
• Manage platform postings through the life of the listing; initial posting, price change(s), pending and closed
• Manage and audit home listings and ensure compliance with regional and national regulations to avoid fines
• Communicate with local market for home description discrepancies, tax ID issues, lockbox codes and home status updates
• Complete a quality control check on the property description and home photos when uploading to listing sites
• Manage home access instructions on platform postings ensuring they are available and correct for showings.
• Maintain a full understanding of the MLS Smartsheet utilized to track: MLS access information, commission amounts, time to post and MLS bylaws
• Complete daily audit of general customer care in-box for MLS communications and complete job or forward as needed
• Conduct audits for home availability status and price changes to update platform postings as needed.
• Communicate with team lead to update asking rents, increased commissions and available concession packages for homes to be posted on listing platforms
• Attend webinars/training sessions and review written material as needed to ensure thorough understanding of posting procedures and the rules and regulations for all MLS(s) utilized by Progress Residential

Qualifications

• High School diploma or GED required (preference to BS/BA degree in business or related service experience)
• MLS experience preferred
• Detail oriented
• Strong organizational skills to work in a deadline-driven, detail-oriented environment.
• Strong data entry skills
• Able to work flexibly and productively in a fast changing, growth company
• Salesforce and Yardi experience are a plus
• Excellent oral and written communication skills
• Works independently with little supervision

Pay Range: $20.00 - $26.00

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.