Data Scientist

Experience Required for This Role

Data Research & Analysis - at least 3 years of measurable experience in the following:
• Analyzing data and customer metrics to fulfill specific business goals
• Using data to help teams improve functionality and operations
• Developing and applying data models to improve the collection and analysis of data
• Bridging the divide between technical and business teams through data
• Communicating data analysis to various levels of stakeholders through visualizations
• Data cleansing, optimizing, and ETL
• Developing and analyzing user surveys
• Expertise in the principles and operating procedures of a specific industry
• Performing competitor research to help improve products and services
• Researching latest market trends and implementing knowledge
• Creating dashboards and reports that are easy to understand for non-technical users
• Organizing and storing data and queries for easy access in future work projects
• Documenting data collection and analysis procedures
• Organizing focus groups and feedback loops to establish data collection
• Using data to isolate problems and develop solutions
• Discovering and establishing proper KPIs to help track success
• Preparing and executing ROI analysis
• Establishing testing of products/services based off data analysis
• Identifying and understanding issues through forecasting, gap analysis, quantitative reporting, research, and statistical analysis
• Providing insights and recommending changes based on data findings

Knowledge, Skills, and Ability

Data Science
• Experience with machine learning, AI, and cognitive service engine models
• Experience with programming languages like SQL, Python, R, and Scala
• Using analytics software and platforms (GA, GTM, SPSS, Excel, Microsoft Office Suite)
• Experience using business intelligence tools like Tableau or Power BI
• Experience in data collection from on-prem and cloud platforms like Microsoft, Azure, and Salesforce
• Engaging in data experiments to provide cross-persona or enterprise analysis
• Leveraging statistical analysis and algebra
• Improving research or data management environments
• Leveraging economics, business/systems analysis, and quality assurance
• Manipulating large, complex data sets
• Documenting processes and modelling

Performance in Complex Situations
• Communication and collaboration with cross-functional teams and state-wide partners
• Clearing challenges for team members
• Comfort in blazing a path through an ambiguous work environment
• Judgement fitting to the ever-changing environment
• Ability to juggle multiple project workstreams

Service Design Team Building
• Supporting teammates' skills and behavior development and delivery
• Advocating data strategies both internally and externally
• A balance between strong domain expertise and flexibility
• Prioritization, organization, and triage in an independent environment
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
• Ability to maintain strict confidentiality
• Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications

Other Desirable Skills
• Deep domain knowledge for a particular industry - especially Health, Business, or Education
• Bachelor's degree in computer science, business, IT, management, administration, economics, or information science
• 2 years of user research and feedback analysis
• 2 years of data governance and working within data security groups
• 1 year of API development
• 1 year of marketing experience, supported through metrics
• 1 year of project management experience
• 1 year of experience with customer relationship management platforms such as Salesforce
• 1 year of experience with web content management platforms such as Sitecore