Technical Assistant

Job Description

Job Description

Salary: $55,000 - $70,000

Technical Assistant

Location: Edwards, CO

Company: Mitchell and Company (MaC)

About Us

Mitchell and Company (MaC) is a trusted IT consulting firm serving businesses, schools, government agencies, and residential clients throughout Western Colorado. With offices in Carbondale and Edwards, weve been providing hands-on, relationship-based technology services since 1996. We take pride in delivering high-quality support built on personal connection, technical excellence, and community trust.

Position Summary

We are seeking a Technical Assistant to support our Edwards team. This entry-level position is ideal for individuals with a strong interest in technology, a professional attitude, and a desire to grow their career in IT. You will assist both technical consultants and office staff with day-to-day operations, including phone triage, equipment preparation, basic IT tasks, and logistical support for projects.

This is a hands-on opportunity to develop real-world experience and build a career path through our structured in-house training and mentorship program, with potential advancement into higher-level consulting roles.

Responsibilities

• Answer and triage incoming client phone calls and direct requests to appropriate staff
• Assist with scheduling, organizing materials, and coordinating office activities
• Prepare and stage computers and equipment for client deployments
• Provide basic technical support under supervision (e.g., setting up accounts, printers, or software)
• Accompany senior consultants on-site for installation and troubleshooting tasks
• Track inventory, organize tools and hardware, and manage equipment checklists
• Run errands and assist with procurement as needed
• Support internal IT and office systems

Qualifications

• Interest in technology with a desire to learn and grow
• Familiarity with Windows and macOS systems
• Strong organizational skills and attention to detail
• Excellent verbal and written communication
• Reliable, punctual, and able to manage tasks independently
• Must have a valid drivers license and a reliable personal vehicle
• Must be able to lift and carry up to 50 pounds
• Must pass a background and credit check
• Reside in or be planning to relocate to the Roaring Fork Valley

Preferred (Not Required)

• Experience with Microsoft Office or Microsoft 365
• Previous help desk, IT support, or technical internship experience
• Basic networking or hardware setup knowledge
• IT certifications (e.g., A+) are a plus

Career Path & Training

We are committed to developing talent from within. This position offers a clear pathway for advancement through our structured training and professional development program, which includes:

• On-the-job mentorship from experienced consultants
• Company-paid technical training and certifications
• Exposure to diverse client environments and projects
• Regular performance reviews with growth planning

Compensation & Benefits

• Starting hourly pay: $55,000-$70,000, depending on experience and qualifications
• Group health insurance
• Paid time off
• 401k with company match
• Cell phone plan support
• Company Gas Card
• Paid technical training and certification support
• Health Activity Benefit