Assistant Community Manager
Ponderosa Management LLC
Job Description
Job Description
Assistant Community Manager Job Responsibilities are to assist the Community Manager in their duties as listed below:
• Manages a portfolio of communities that includes single family homes, townhomes, and/or condominiums.
• Guides, assists, and recommends courses of action for Board members to conduct business.
• Provides management services in compliance with the terms of the management contract.
• Assists Board and homeowners with problem resolution.
• Provides fiscal management, including, but not limited to, reviewing and approving invoices, reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month.
• Preparation of draft budgets.
• Conducts site reviews and provides oversight of related compliance matters.
• Reviews and submits requests for vendor bids and contracted services.
• Attends association meetings, including annual, turnover, and Board meetings.
• Prepares Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
• Communicates in-person, by telephone, or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
• Maintains current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community.
• Oversees all aspects of the client’s relationship with our Company to ensure success and retention.
The Assistant to the Community Manager Qualifications/Skills:
• Excellent written and verbal communication
• Ability to meet deadlines and address time-sensitive issues
• Conflict resolution skills
• Superior multi-tasking skills
• Ability to provide high-level customer service with astute attention to detail and organization
• Team player
• Ability to manage workflow amid shifting priorities
The Assistant to the Community Manager Education, Experience, and Licensing Requirements:
• High school diploma, GED, or equivalent
• Bachelor’s degree or equivalent experience preferred
• Experience in the community association management industry
• Solid knowledge of office software such as Microsoft Outlook, Teams, Excel, PowerPoint and Word. Experience with Enumerate Central and Enumerate Engage community management software increases starting pay.
We offer a competitive salary, training and development programs and a comprehensive benefits package includes: Medical, Dental, Vision, 401K Plan, paid Holidays and Paid Time Off. Benefits available after 90-day probation period. 401K Plan has immediate vesting with employer match up to 4% of compensation.
• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, climbing stairs and moving objects that can weigh up to 25 lbs.
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