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Tier II Customer Support Specialist - Hybrid Escalations

Goldman Sachs Bank AG

Goldman Sachs Bank AG in Draper, UT is looking for a Tier II Customer Support Specialist to handle inbound customer calls and manage complex inquiries. The role also involves collaborating with cross-functional teams to improve processes and deliver exceptional customer service. The ideal candidate should have a minimum of 2 years' experience in a customer-facing role and strong analytical skills. The position offers a hybrid work model requiring three days in the office each week. #J-18808-Ljbffr

Vacancy posted 1 day ago
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