Tier II Customer Support Specialist - Hybrid Escalations
Goldman Sachs Bank AG
Goldman Sachs Bank AG in Draper, UT is looking for a Tier II Customer Support Specialist to handle inbound customer calls and manage complex inquiries. The role also involves collaborating with cross-functional teams to improve processes and deliver exceptional customer service. The ideal candidate should have a minimum of 2 years' experience in a customer-facing role and strong analytical skills. The position offers a hybrid work model requiring three days in the office each week. #J-18808-Ljbffr
- ...Goldman Sachs Group, Inc. is seeking a Tier II Customer Support Specialist for its Draper, UT office. This role requires handling complex customer... ...focus on customer service. The position operates under a hybrid model, necessitating three days in the office each week,...SuggestedWork at officeWeekend work
- ...Marcus by Goldman Sachs, Tier II Specialist| Draper, UT Marcus by... ...for its millions of customers, and is recognized as... ...a Tier II Customer Support Specialist, you will... ...calls and serve as a key escalation point for complex... ...role operates under a hybrid working model,...SuggestedTemporary workWork at officeMonday to FridayShift workWeekend work3 days per week
$20 - $25 per hour
...Summary Care Guide Support Specialist The Care Guide Support... ...expert technical and customer support to both medical... ...information. This role is Hybrid in our Sandy, UT... ...Guide Support Specialist II The Care Guide Support... ...service-related issues, escalating complex or unresolved...SuggestedFull timeWork at officeRemote work- ...Customer Support Specialist - Tier I South Jordan, UT Customer Support Specialist - Tier 1 Canopy, Utah Canopy is a fast-growing SaaS company... ...and advocate for their needs, adjusting urgency and escalation based on customer context and issue severity Develop...SuggestedFull timeTemporary workWork at officeImmediate startRemote workMonday to FridayFlexible hoursShift workWeekend workAfternoon shift
- ...currently hiring an Associate Tech Support Technician to help grow our... ...achieved! This role is a hybrid position and will work some in... ...for technical support Escalate issues and provide updates to... ...diagnostics summary for next tier level support Facilitate logins...SuggestedCurrently hiringWork at officeLocal areaNight shift
- ...branches. About the role As a Tier I Customer Support Specialist, you will primarily handle... ...multiple systems simultaneously. Escalate more complex or unresolved issues to Tier II or appropriate teams as... .... This role operates under a hybrid working model, requiring three...Temporary workWork at officeMonday to FridayShift workWeekend work3 days per week
- ...State of Utah is hiring an Office Specialist II in Taylorsville to provide essential customer service for the Driver License... ...Division. You will be a key player in supporting diverse citizens, responding to... ...full-time position offers a hybrid work model, combining in-office...Full timeWork at officeRemote work
$50k
...Role We are seeking a skilled and customer-focused Technical Support Representative to join our Technical Support team in a hybrid support role focused on both Tier 2 Network Support and Tier 1... ...Tier 2 Network Support Resolve escalated Tier 1 support cases involving...Work at officeRemote workMonday to FridayShift work$20 per hour
...Job Description Summary apree health is hiring full-time remote or hybrid Care Guide - Support Specialist to join our Customer Support team. Our apree health Customer Support office is in Sandy, UT. We are looking for smart and motivated individuals with experience...Full timeWork at officeLocal areaRemote workMonday to FridayShift workWeekend work- ...Goldman Sachs Bank AG is seeking a Tier I Customer Support Specialist in Draper, UT, to handle inbound customer calls as the first point of contact... ...work in a fast-paced call center. This position offers a hybrid working model requiring three days in the office. #J-1880...Work at office
- ...Requirements Maximus is recruiting for a call center, Customer Service Rep II, to support our CDC INFO (Center for Disease Control) program. CDC INFO... ...Assurance (QA) and other key performance metrics. - Escalate calls, emails, chat, scheduling or kit related issues to...Remote jobFull timeContract workTemporary workWork from homeHome officeMonday to FridayShift workWeekend work
$19 per hour
...(SDR) in the Lehi area to find and screen potential customers who can benefit from our industry leading artificial... ...Plan + company matching Perks you’ll love: Hybrid-Remote work options Fun & supportive team (we’re cool) Casual dress code & relaxed work...Remote jobCasual workWork at officeFlexible hours- ...Patient Service Representative II - Internal Medicine/Pediatrics - Riverton - Full-Time Granger Medical Clinic is looking for an... ...5:00 p.m. Knowledge, Skills, and Abilities: Excellent customer service, communication, multi-tasking and organizational skills....Full timeTemporary workWork experience placementWork at officeLocal areaMonday to FridayFlexible hours
$83k - $158k
...Job Description Job Description Storage Support System Administrator II / III Location: Bluffdale, UT... ...server, storage, and network devices Provide Tier 1 and Tier 2 support based on experience level Escalate issues appropriately and communicate status...Temporary workFor contractorsFlexible hours- ...divh2Customer Support Specialist - Payments Specialist/h2pSouth Jordan, UT... ...emphasis on delighting our customers, spotting and solving problems... ...team, you will provide top-tier service and support primarily... ...finance team to ensure payment escalations are being resolved./...Temporary workImmediate startRemote work
- ...Russell Tobin is seeking candidates for an Operations Support role to provide high-quality client support during sensitive account transitions... ...including medical coverage and a 401(k) retirement plan. This hybrid role offers the opportunity to work both on-site and remotely...Remote work
$40k - $45k
...Support Specialist Hybrid - Draper About Droplet Droplet provides a suite... ...delivering real value to customers. Our two flagship products... ...The Job You will own the Tier I support responsibilities... ...you will advance it to our escalation team. The goal is to resolve...Hourly paySummer workWork at officeMonday to FridayFlexible hours$20 - $30 per hour
...phone, live chat, asynchronous messaging, etc. Provide the primary support for a regional health plan Provide support for account access,... ...appointment scheduling, and more. Take ownership of resolving customer service and healthcare navigation issues Takes ownership of...Full timeWork at officeLocal areaShift work$20.1 - $31.54 per hour
...and policy management. This role handles escalated customer requests that require licensure,... ...act as a knowledge resource for Csr I and II team members and may support cross-selling and policy enhancements. *This is a hybrid position based out of Lehi, UT. Responsibilities...Local areaRemote workWorldwideFlexible hours- ...point of contact for prospective customers, the Sales Development... ...sales pipeline. This role will support sales efforts by identifying,... ...MO, with opportunities for a hybrid schedule post-onboarding.... ...robust benefits, including top-tier medical, dental, vision, and life...Work at officeRemote workFlexible hours
$20 - $24 per hour
...This position will be hybrid in our American Fork, UT office 3... ...ensuring proper application to customer invoices. Serves as the... ...including billing resolutions and escalations Review and post order-... ...of our people. We believe in supportive, diverse, and inclusive workforce...Hourly payTemporary workCurrently hiringWork at officeWorldwideFlexible hoursShift work3 days per week$16.62 per hour
...Position Type: Education Support Professional - Office/Office Positions-Secondary Date Posted: 5/20/2026 Location: Lehi Jr Date Available: 08/17/2026 Office Assistant II - Secondary Non-contract, no benefits Hourly rate: $16.62 Starting...Hourly payContract workWork at officeImmediate start$21.58 - $29.2 per hour
...Schedule ~1st Shift : Mon – Fri, 8a – 5p ~ Hybrid : In-office 2x/week, required ~... ...Service Representative, you will provide customer services relating to sales, sales promotions... ...and communications. Provide phone support for inquiries from sales and healthcare professionals...Hourly payMinimum wageFull timeWork experience placementWork at officeLocal areaDay shift$17.01 per hour
...Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Dora Collier | dcollier@... ...Application Deadline – 6/1/2026 Office Specialist II - Customer Service (Hybrid) Would you like a... ...service that benefits the community. Supportive Work Environment: Be part of a team that...Hourly payFull timeWork at officeRemote work2 days per week$21.99 per hour
...Job Title: Customer Support Representative Location: South Jordan UT Pay Rate: $21.99/hour Work Schedule: Remote Training: 4–5... ...remote training In-Office: 5 days per week after training Hybrid Schedule: After 6 months, transition to 3 days in-office and...Work at officeRemote work$19 - $21 per hour
...Customer Service Associate Our client, a leader in the financial... ...will be part of the Customer Support team supporting clients and customers... ...chat channels Handle de-escalated customer inquiries with... ...~ Comfortable working in a hybrid environment (Lehi now, Sandy...Full timeTemporary workLocal areaShift work- ...Customer Service Specialist The Customer Service Specialist is an essential member of the Customer Support team, which is our front line serving the people who serve the people! You... ...and/or documenting the scenario for escalating to the next level of support. Create...Full timeWork at office
$20 - $25 per hour
...of contact for end-user IT support. This Tier 1 role focuses on resolving... ..., delivering a high-quality customer experience, and ensuring timely... ...resolution or appropriate escalation of incidents. The position is... ...Environment & Physical Demands: • Hybrid work environment with...Hourly payRemote work$18 per hour
...This role provides front-line technical support for video services while also supporting... ...position is responsible for troubleshooting customer issues, coordinating service calls, and... ...professional, timely support while de-escalating customer concerns Troubleshoot video...Work at officeShift workNight shiftWeekend work$21.75 - $31.13 per hour
...Client Operations Support Specialist The Client Operations Support Specialist... ...in this role will work as a hybrid employee, with three (3) or... ...improve documentation and escalate through proper channels... ...preferred Preferably has prior customer service or technology...Work at office3 days per week
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