Trade-Up & Retention Specialist

Schumacher Auto Group in Florida is seeking a Customer Retention Specialist to drive GMC Trade Up initiatives and nurture loyalty among current GMC owners. You will be the main contact for customers exploring vehicle upgrades and enhanced ownership experiences. In this role, you will explain trade‑in benefits, guide customers through financing options, and collaborate with the sales team to move inquiries toward purchases while tracking key retention metrics. #J-18808-Ljbffr Schumacher Automotive Group