Manager, Security Governance, Risk, and Compliance

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.Role OverviewThe Security GRC Manager will lead the evolution of Coupang’s cybersecurity risk management and control governance capabilities, with a focus on continuous risk visibility, data-driven risk oversight, and measurable risk reduction. This leader will establish scalable methodologies to identify, assess, prioritize, and monitor cybersecurity risks across Coupang’s complex technology environment, moving beyond periodic assessments toward continuous, evidence-based risk management.Working closely with AI GRC, Control Assurance, Security Engineering, Security Architecture, and broader Engineering teams, the Security GRC Manager will help develop a unified enterprise risk management and control governance framework across AI and cybersecurity. The role will drive consistent risk methodologies, effective control governance, and clear accountability for risk treatment, enabling leadership to make informed decisions about the organization’s evolving risk posture.What You Will DoEnterprise Cybersecurity & AI Risk ManagementEnd-to-End Risk Lifecycle: Drive scalable methodologies to identify, assess, prioritize, monitor, and escalate cybersecurity risks across high-scale technology environments.Unified Cyber & AI Framework: Partner closely with AI GRC to maintain a unified risk taxonomy and governance framework, harmonizing global industry standards (e.g., NIST CSF, NIST AI RMF, ISO 27001, ISO 42001) with local and regional regulatory obligations.Continuous, Data-Driven Visibility: Maintain an actionable enterprise risk register connecting inherent risks, control gaps, treatment plans, and residual exposure through automated data feeds.Executive Metrics & Reporting: Establish Key Risk Indicators and management reporting to translate technical findings, assurance results, and emerging threats into actionable business risk insights.Control Governance & MonitoringControl Lifecycle & Standards: Establish and mature the cybersecurity control governance framework, defining control objectives, ownership expectations, and effectiveness criteria.Assurance & Root-Cause Integration: Partner with Control Assurance to ingest testing trends and systemic control deficiencies into risk assessments without duplicating operational audit testing.Harmonization & Traceability: Drive control framework harmonization across global regulatory requirements and internal standards to improve traceability and eliminate duplication.Continuous Control Monitoring: Collaborate with Control Assurance to define priorities for automated control validation and real-time posture tracking.Team Leadership & Stakeholder AccountabilityTeam Development: Lead, mentor, and scale a high-performing Security GRC team, setting strategic roadmaps, clear ownership, and measurable delivery standards.Constructive Challenge: Partner with accountable risk owners across the business to establish remediation plans, track progress, and constructively challenge risk acceptance decisions.Culture & Influence: Influence cross-functional engineering, product, and leadership stakeholders to embed risk accountability directly into software development and business operations.What You Will NeedDeep expertise in cybersecurity governance, risk management, and control frameworks, with the ability to translate technical weaknesses into business risk.Proven track record establishing risk assessment methodologies, risk registers, risk treatment workflows, and executive reporting.Demonstrated ability to evolve periodic assessments toward continuous, data-driven risk management and evidence-based risk oversight.Strong understanding of control design, effectiveness testing, and the relationship between control performance and residual risk.Excellent communication and stakeholder management skills, including the ability to constructively challenge risk decisions and influence senior leaders.Experience leading cross-functional initiatives and mentoring governance, risk, or security professionals.Technical understanding of cloud infrastructure, application security, and modern security controls (hands-on security engineering experience is a plus).Basic Qualifications6+ years of progressive experience in cybersecurity governance, risk management, security engineering, or a related field.Demonstrated experience building or maturing cybersecurity risk management capabilities in complex, high-scale technology environments.Proven experience leading teams, strategic initiatives, and cross-functional programs.Bachelor’s degree in a related field or equivalent professional experience.Working knowledge of cybersecurity and AI governance frameworks, including NIST CSF, NIST AI RMF, ISO 42001, and ISO 27001.Direct experience managing enterprise risk registers, overseeing remediation/treatment lifecycles, and reporting material risk exposure.Preferred QualificationsExperience in writing java/spring boot applications in AWS and Kubernetes environmentExperience in application security/product security in building Static and dynamicsecurity testing tools, container scanning pipelines, open-source software vulnerabilitiesremediation pipelines, Kubernetes security• Experience in leading/mentoring other engineers to build a security or infrastructureservice from scratch• Experience identifying, testing, and remediating against vulnerabilities including thosefound in the OWASP Top 10 and CWE/SANS Top 25, writing exploits and verificationPay & BenefitsOur compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.The base pay for this position ranges from $164,000/year in our lowest geographic market to $282,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience.General Description of All BenefitsAnnual bonus is 0-20% of the base salaryMedical/Dental/Vision/Life, AD&D insuranceFlexible Spending Accounts (FSA) & Health Savings Account (HAS)Long-term/Short-term DisabilityEmployee Assistance Program (EAP) program401K Plan with Company Match18-21 days of Paid Time Off (PTO) a year based on the tenure12 Paid HolidaysPaid Parental leavePre-tax commuter benefitsMTV- [Free] Electric Car Charging StationGeneral Description of Other Compensation“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale.Recruitment ProcessApplication Review - Job Fit Interview - Focus Interview – OfferThe exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.Details to ConsiderThis job posting may be closed prior to the stated end date for application if all openings are filled.Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.Privacy NoticeYour personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender(including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate.If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at View email address on click.appcast.io Opportunities for AllCoupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.Job Requisition ID: R0080970