Field Service Technician

Job Description

Job Description

Quest International | Field Service Technician II – Baltimore, MD

Field Service Engineer II | Medical, A/V & Electromechanical Equipment

Primary Location: Baltimore, Maryland

Additional Locations:

• Maryland

• Virginia

• North Carolina

• Ohio

Work Arrangement: Remote-designated, field-based position — not work-from-home

Compensation: $24.00–$35.00 per hour, depending on experience

Employment Type: Full-Time, Temp-to-Hire

Travel: Well over 80%, including frequent overnight assignments

Position Overview

Quest International is seeking an experienced Field Service Technician II to install, maintain, troubleshoot, and repair medical, audio/visual, electronic, and electromechanical equipment at customer locations.

Baltimore, Maryland, is our preferred hiring location. We are expanding our search across the Mid-Atlantic region, including Virginia and North Carolina, and are also listing Ohio as an additional ADP recruiting location.

Qualified applicants must live near an airport and be able to accommodate extensive travel, including frequent overnight assignments.

Key Responsibilities

• Install, troubleshoot, maintain, and repair medical, A/V, electronic, and electromechanical equipment.

• Perform preventive maintenance, corrective repairs, inspections, and functional testing.

• Diagnose equipment failures using digital multimeters and other diagnostic instruments.

• Troubleshoot wiring, circuit boards, electronic components, sensors, connectors, and field-replaceable units.

• Read and interpret electrical schematics, wiring diagrams, technical manuals, and manufacturer documentation.

• Support A/V equipment installation, connectivity, and control-system troubleshooting.

• Complete accurate work orders, service reports, and parts documentation.

• Communicate professionally with customers and Quest's field service support teams.

Required Qualifications

• High school diploma or equivalent.

• At least 3 years of relevant hands-on technical, equipment-repair, maintenance, or field-service experience.

• Experience independently diagnosing and repairing electronic, A/V, medical, or electromechanical equipment.

• Demonstrated experience using digital multimeters and applicable diagnostic equipment.

• Working knowledge of electrical components, wiring, connectors, electronic systems, and service documentation.

• Knowledge of A/V cabling, controls, and related equipment.

• Valid driver's license, acceptable driving record, and reliable transportation.

• Residence in an approved service territory with convenient airport access.

• Availability for extensive travel well over 80%, including frequent overnight assignments.

Preferred Qualifications

Experience with biomedical equipment, medical devices, OEM field service, industrial electronics, A/V systems, CCTV, low-voltage technology, or military technical maintenance is welcome.

Physical and Travel Requirements

This is a hands-on field-service position that may require lifting equipment weighing up to 50 pounds, standing, bending, kneeling, climbing, reaching, and equipment handling, with or without reasonable accommodation.

The position requires extensive travel, including customer-site assignments, overnight stays, and schedule changes. Applicable pre-employment requirements will be communicated under Quest's approved hiring procedures.

Benefits and Development

Eligible employees may have access to medical, dental, and vision insurance, flexible spending accounts, life and disability coverage, supplemental insurance programs, equipment-specific training, and professional development opportunities.

Benefits during the temp-to-hire period depend on applicable plan eligibility, enrollment requirements, effective dates, employee contributions, and governing plan documents.

About Quest International

For more than 40 years, Quest International has provided technical service, equipment repair, maintenance, logistics, and support solutions to medical equipment manufacturers, healthcare organizations, OEMs, and technology companies.

Apply Today

If you have hands-on equipment troubleshooting and repair experience, enjoy customer-facing technical work, and are comfortable with extensive travel, we encourage you to apply.

Quest International is an Equal Opportunity Employer.