Field Operations Manager

Role Description

We are seeking a performance-driven Field Operations Manager to lead and support a high-performing team of Pharmaceutical Field Sales Representatives. These professionals are responsible for building strong relationships with healthcare providers and driving clinical demand for an innovative treatment portfolio. The Field Operations Manager will ensure operational excellence, guide recruitment and hiring efforts, and serve as the key liaison between the field team, internal departments, and client leadership.

• Recruit, hire, lead, coach, and support a geographically dispersed team of Pharmaceutical Sales Representatives
• Serve as the operational point of contact between internal stakeholders, client leadership, and external vendors
• Track and report program performance metrics, goals, and timelines in collaboration with senior leadership
• Identify client needs and develop creative, effective solutions to support business success
• Assist in the development of quality improvement initiatives to increase field efficiency and service levels
• Coordinate the recruitment, interviewing, and hiring of new field team members
• Conduct onboarding, training, and performance management to ensure team effectiveness
• Complete all required administrative tasks accurately and on time (e.g., time reporting, summaries, system updates)
• Uphold HIPAA privacy and security guidelines, ensuring patient confidentiality at all times

Qualifications

• Bachelor’s degree
• Minimum 2 years’ experience in a similar field-based Operations Manager or Sales Leadership role
• Experience in pharmaceutical or healthcare-related sales management preferred
• Proven ability to recruit, develop, and lead field-based teams
• Valid driver’s license and clean driving record
• Ability to travel up to 20% of time as required (some districts could be more than 20%)
• Overnight travel required
• Ability to work independently and use sound judgment when managing escalated issues
• Proficiency in Microsoft Office and CRM platforms

Requirements

• The base pay range for this position is $105K – $195K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

Benefits

• Competitive pay that recognizes your experience, expertise, and impact
• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
• Company-paid holidays so you can rest, recharge, and focus on what matters most
• Recognition programs, contests, and awards that celebrate your contributions
• Continuous growth opportunities through learning, leadership development, and career advancement support
• A collaborative culture where your ideas are valued and your work makes a difference