Commercial Excellence Director, Mobility Group

Commercial Excellence Director

Eaton's Mobility team is seeking a Commercial Excellence Director, as a key driver in supporting the enterprise's growth ambitions. The preferred location for this position can sit globally from Mobility Group Headquarter sites (Southfield (Detroit), Michigan in the US, Valinhos in Brazil, or Turin in Italy).

What You'll Do:

This role is a key driver in supporting the enterprise's growth ambitions. This role combines deep sales expertise with advanced process design and technology strategy. The individual will lead the implementation of Salesforce as our primary CRM platform, identify complementary tools or modules, and establish a clear roadmap for transformation. This role will design, optimize, and govern our ideal conversion process from lead generation to sale. A critical aspect of this role is bringing together senior regional sales leads and other key cross-functional stakeholders to ensure alignment and adoption across the organization.

Key Responsibilities:

• Lead Salesforce implementation and roadmap planning; evaluate and recommend add-on modules or integrations to address specialized needs
• Drive the end-to-end lead-to-sale conversion process, establish governance and best practices, and facilitate cross-functional collaboration by engaging senior regional sales leaders, marketing, operations, and other stakeholders
• Establish a commercial functional roadmap outlining major milestones for process optimization, technology deployment, and adoption; ensure roadmap aligns with organizational growth objectives and resource planning. Drive change management and training initiatives for new workflows and tools
• Define KPIs for conversion stages and monitor performance at an executive level; deliver insights and recommendations to senior leadership for ongoing optimization

Location:

This is a globally operating role, with the preferred location at one of the Mobility Group Headquarter sites - Southfield (Detroit), Michigan in the US, Valinhos in Brazil, or Turin in Italy. For candidates in the US: Eaton will not consider applicants for employment immigration sponsorship or support for this position.

Qualifications:

Basic Qualifications: • Bachelor's degree in Business, Finance, Engineering, or related fields• Minimum of 10 years of experience in Sales, Commercial Excellence, or Business Strategy roles Preferred Qualifications: • MBA or equivalent Executive business education preferred, from an accredited institution• Proven leadership in Sales Operations, Process Design, or CRM Strategy• Direct people management experience preferred, but not required• Experienced in enterprise-level CRM transformation projects

Skills:

• Deep understanding of sales methodologies and customer lifecycle management• Strong analytical skills with experience in forecasting and funnel management• Familiarity with CRM systems (Salesforce), sales analytics tools, and business intelligence platforms. Strong ability to identify and integrate add-on modules or third-party solutions• Background in business process reengineering or operational excellence• Familiarity with marketing automation and lead scoring strategies• Exceptional communication and stakeholder management skills, with experience leading cross-functional teams• Exceptional influencing and collaboration skills; ability to lead through others without direct authority• Experience leading in a global, matrix organization