Windows Engineer

Job Description

A Fortune 500 client of Insight Global is seeking a Windows Engineer to support enterprise AI and endpoint engineering initiatives. This individual will be responsible for desktop service ownership, endpoint engineering, system management, and Tier III support across a Windows-based enterprise environment. The engineer will design, implement, maintain, and enhance endpoint management solutions while collaborating with engineering, operations, security, and support teams to improve the overall end-user experience. The ideal candidate has strong expertise in Intune, MECM/SCCM, Windows endpoint management, automation through PowerShell, and enterprise desktop infrastructure technologies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 5+ years of experience with Windows Engineering within enterprise environments

• Hands-on expertise with Windows 11 endpoint management and support

• Extensive experience administering and configuring Microsoft Intune and Windows Autopilot

• Strong knowledge of Microsoft Edge management, policies, and deployment strategies

• Experience deploying, configuring, and supporting AI-powered platforms and tools in enterprise environments

• Experience implementing AI agents and understanding how agents are deployed, configured, and governed

• Exposure to Anthropic, Microsoft Copilot, OpenAI, Google Gemini or similar AI ecosystems

• 5+ years of recent experience supporting and engineering enterprise desktop environments

• Strong expertise with Windows 10/11 operating systems and endpoint management technologies

• Experience with Microsoft Intune, MECM (SCCM), Hybrid Join, and Co-Management

• Strong knowledge of Active Directory, Group Policy, BitLocker, and endpoint security controls

• Experience with VPN solutions including Cisco AnyConnect, Pulse Secure, and ZScaler

• Experience supporting enterprise infrastructure technologies including TCP/IP, DHCP, DNS, WAN/LAN, and VPN connectivity

• Knowledge of Windows Defender, Data Loss Prevention (DLP), Network Access Controls, and endpoint compliance

• Experience providing Tier III support and acting as an escalation point for complex technical issues • Experience with desktop privilege management solutions such as Ivanti or Intune Endpoint Privilege Management

• Knowledge of MacOS and Linux operating systems

• Experience with backup and recovery tools including CrashPlan, Code42, or Druva

• Experience working in Agile environments utilizing Scrum and Kanban methodologies

• Familiarity with Power BI reporting and analytics

• Experience creating technical documentation, architecture diagrams, roadmaps, and operational procedures

• Experience supporting enterprise endpoint security and configuration management initiatives

• Vendor management and escalation experience

• Ability to lead process improvement initiatives and drive continual service enhancements

• Experience creating test plans, testing new applications, and evaluating endpoint management solutions