COMMUNITY LOAN ORIGINATOR

Job Description

Job Description

Job Summary: 

This position does not offer remote access. It is an in-office position located in Canton, CT. 

Develops referral sources from community groups, realtors, attorneys, and builders for 1st time homebuyer and CRA loans. Serves as the liaison for these groups detailing all outreach initiatives. Pre-Qualifies and Originates residential loan production with a focus on 1st time homebuyer and CRA loans.

Adhere to the federal registration under the Safe Act, Regulation Z, Federal, State and the Bank’s policies and procedures. Develops referral relationships with attorneys, builders, housing agencies, and real estate agents to generate new mortgage business. Works closely with Retail to generate leads and cross sell products. 

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.

Principal Responsibilities:

Pre-Qualify and Originate residential loan products with a focus on 1st time homebuyer and CRA loans to meet sales and service goals. Meets with applicants and takes applications including off-site and after hour meetings/interviews. Provides quality service and serves as the liaison, between real estate agent, attorney, borrower, and Bank during application process and through closing.

Responsible for developing a sales plan that targets referral sources and implements the plan to meet CRA objectives. Forge good relationships with local housing agencies and groups which specialize in CRA outreach programs. Prepare CRA activity reports detailing all activities related to sales calling and outreach efforts. 

Respond and resolve customer requests and participates in obtaining required documents from the applicant throughout the mortgage loan process. Informs customer/applicant of processing, underwriting, and closing procedures post application; provide estimate of closing costs and all required disclosure information. 

Establishes and maintains contact with real estate brokers, attorneys, builders, and other related professionals within the geographic territory in order to promote and develop Bank business providing information on any new programs or procedures implemented by the Bank. Attend open houses to facilitate new business. Conducts First-Time Home Buyer seminars and follows up with attendees. Appropriately refer customers and prospects to other Bank salespeople to cross-sell Bank products.

Keeps abreast of regulatory and competitive developments within the area of residential lending. Performs all duties in accordance with prescribed regulatory compliance and bank guidelines.

Attends relevant seminars and courses to update and advance knowledge and skill. 

Performs related and unrelated duties as may be required.

Education/Experience Requirements:

Associates Degree or its equivalent plus specialized course work and training. 3-5 years mortgage origination experience or sales experience. Analytical skills to comprehend and explain financial calculations. Excellent communications, negotiation, and organization skills. Detail oriented. Must have computer skills including Internet, Microsoft Office, Outlook, Word and Excel. Must be able to work off-bank hours. Must have valid driver’s license and be able to travel throughout the Bank’s lending territory. Encompass loan origination software experience a plus. Bilingual preferred but not required.

Initiative:

Position works independently. Establishes own work plan and performs work independently within scope of established guidelines and practices. Generally, refers specific matters to manager where clarification of policies and procedures is needed. Requires superior communication and listening skills to fully understand and effectively communicate residential and consumer loan programs to prospective customers and to best match product offerings to customer needs. Must work with a sense of urgency to deliver customer satisfaction in a very competitive market. 

Responsibility: 

Must always represent the Bank in a professional manner. Requires excellent interpersonal skills to solicit cooperation among departments and to establish a strong rapport and influence with people who may be able to generate leads for business. Handles confidential data on the individuals served. Errors can be problematic in terms of Bank compliance issues and in terms of customer relations although generally confined. Work subject to review by others. 

Positions Conditions:

Normal. While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop or kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Does require ability to travel and visit clients and branches.