Talent and Culture Lead

Job Description

Job Description

About the company:  

Welcome to AMCON, an innovative firm with 20 years of experience building turnkey industrial contracting solutions. With a team of highly skilled professionals, we navigate the complexities of mechanical systems, electrical installations, and plumbing services with precision and efficiency. Our focus on quality craftsmanship and adherence to industry best practices set us apart as a trusted partner for projects of any size. We are a family-owned firm, which means we are a community focused team. We pride ourselves on being all in every day, better together, cultivating trust, and daily discipline. 

Job Overview  

The Talent Acquisition and HR Operations Manager provides oversight of talent and culture initiatives including recruiting, onboarding, orientation, and people-operations. Reporting to the President, this role is responsible for attracting top talent, ensuring strong orientation and training experiences, and building disciplined people processes that support operational excellence.

This role blends hands-on recruiting and implementation of strategic culture initiatives to ensure employees are provided with a professional growth environment.

Requirements

Leadership, Management, and Accountability

• Own end-to-end talent acquisition, onboarding, orientation and people operations management.
• Maintain, and improve structured, repeatable people processes that scale with the business.
• Hold accountable execution of people processes across the organization.

Talent Acquisition & Orientation

• Lead full-cycle recruiting for management roles.
• Partner with hiring managers to define role requirements, assess candidates, and drive quality hiring decisions.
• Own the development, maintenance, and governance of all employment offer letter templates, promotions, transfers, compensation adjustments, benefits offerings, and legal requirements.
• Ensure new hires are fully equipped with systems access, tools, and clarity to be productive quickly.
• Design, develop, and continuously improve new hire orientation programs that create a consistent and engaging employee experience.
• Partner with leaders to create role-specific orientation plans and 30/60/90 day performance checkpoints.

Employee Experience and Culture

• Identify and implement employee engagement initiatives, activities, and events that support retention, morale, and organizational culture.

• Coordinate employee recognition programs, including:
• Monthly birthday celebrations
• Work anniversary recognitions
• Weekly employee shout-outs
• Personal New baby recognitions
• Personal Bereavement acknowledgements
• Personal Employee milestone celebrations
• Personal Recognition of exceptional performance and demonstration of company values

• Partner with executive leadership to plan, coordinate, and facilitate biannual Employee State of the Union meetings, ensuring organization-wide communication, transparency, recognition, and employee engagement

Performance Management

• Administer, communicate, and facilitate the organization's annual and mid-year performance management process.
• Monitor review completion rates and provide executive reporting on performance management metrics.

• Support succession planning

• Partner with managers to address employee performance concerns, workplace conflict, and disciplinary action through coaching, counseling, documentation, performance improvement plans, and corrective action.

• Coordinate and support internal training initiatives, leadership development, and skills-based training aligned to operational needs.

• Support change management efforts tied to growth, system implementations, and organizational evolution.

HR Compliance & Policy Management

• Conduct workplace investigations involving employee complaints, policy violations, interpersonal conflict, harassment concerns, ethics concerns, and other workplace matters.

• Maintain confidentiality while exercising sound judgment and professionalism in sensitive employee matters.

Documentation & Systems Management

• Own and optimize people systems (ATS, HRIS, onboarding tools, performance platforms, employee documentation).

• Prepare, maintain, and organize confidential employee documentation related to investigations, disciplinary actions, accommodations, leaves of absence, employment status changes, and personnel files.

• Maintain standardized workflows for hiring, orientation, training, performance reviews, and employee lifecycle events.

• Ensure compliance, data accuracy, and documentation consistency across all people processes.

Benefits

On top of a generous base salary, this role offers healthcare plans, generous paid time off, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.

AMCON is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status.